pdf does not print correctly, and ps generated from pdf shows errors when viewing

[Ernst Kloppenburg]

Hello,

a pdf does not print correctly. It is a government form created with Acrobat PDFMaker.

When printed with 'evince' on the same computer and same printer everything is fine.

With okular, the first page is printed, the second page is not, instead this error message is printed:
   PCL XL error, Subsystem: KERNEL, Error: Illegal Tag, Operator 0xfe

To debug this I printed the pdf from okular to file (Postscript). Then, when viewing this ps with okular, the following error is shown in the console a lot of times:
   GPL Ghostscript 9.05: Error: Font Renderer Plugin ( FreeType ) return code = -1

And printing this ps-File with lpr of course results in the same printing error.

I also tried with libfreetype6 from quantal, but this did not change anything.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: okular 4:4.8.5-0ubuntu0.1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Wed Oct 24 08:12:04 2012
InstallationMedia: Kubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.2)
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: okular
UpgradeStatus: Upgraded to precise on 2012-04-12 (194 days ago)

[Dave Gilbert (ubuntu-treblig)]

This seems to work for me on the quantal version of Okular, indeed the generated postscript version you gave also displays without error in evince and gs on quantal.

You might be able to work around the bug by trying some of the options in okular's print dialog; in particular the 'force rasterisation' option is worth a try.

 This is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please do steps 1 and 2 of the SRU Procedure [1] to bring the need to a developer's attention. However, what might be tricky with this bug is to find out which package is the actual cause of it - since it might not be okular itself (given that the generated postscript file also shows properly for me).

[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure

[Ernst Kloppenburg (ernst-kloppenburg)]

I reported this bug against the precise version of okular where it is still present and NOT fixed.
The bug may not be present in quantal, but this does not mean you can just set it to fixed globally. Maybe the Affects clause of this bug needs to distinguish between precise and quantal, but I would not know how to do that.

[Thomas Ward (teward)]

Nominated for affects:precise.