Evince 12.10 Ultra small fonts in MasterCard pdf statements

Bug #1069092 reported by Pierre
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
poppler (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Since upgrade to 12.10, my MasterCard statements are unreadable with Evince. The font seems to be there but ultra small and totally unreadable. Statements before upgrade were ok but since upgrade, they are also unreadable. Other pdfs seem to be ok. But Evince is no longer compatible with some of them.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: evince 3.6.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu4
Architecture: i386
Date: Sat Oct 20 10:22:54 2012
InstallationMedia: Lubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: Upgraded to quantal on 2012-10-19 (0 days ago)

Revision history for this message
Pierre (pierrewinnipeg) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, likely a poppler or cairo issue ... it would be great if somebody having access to a such pdf could open an upstream bug on https://bugs.freedesktop.org/enter_bug.cgi?product=poppler

affects: evince (Ubuntu) → poppler (Ubuntu)
Changed in poppler (Ubuntu):
importance: Undecided → High
Revision history for this message
Pierre (pierrewinnipeg) wrote :

PS: I cannot provide the statement itself for privacy reasons, but I can look at some of the properties if somebody can guide me into how to do it and what to look for.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in poppler (Ubuntu):
status: New → Confirmed
Revision history for this message
Matthew Phillips (mephillips) wrote :

I also have this problem. Converting the file to ps with pdf2ps allows me to view it successfully. I've attached a portion of the broken document which doesn't contain any personal info.

Revision history for this message
Sebastien Bacher (seb128) wrote :

@Matthew: thanks, is there any rendering issue with that example? Could you attach a screenshot showing the problem? The text seems to be normally rendered here

Revision history for this message
Anthon (anthon) wrote :

Here is a screenshot made on 12.04, including an open About (with the versions numbers)

Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue seems fixed in the current version of Ubuntu (13.10), can somebody confirm that? If that's the case we would need to find the fix to backport it to the LTS serie

Revision history for this message
madbiologist (me-again) wrote :

Yep, definitely fixed on Ubuntu 14.04 "Trusty Tahr".

Changed in poppler (Ubuntu):
status: Confirmed → Fix Released
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