problem with suspend on asus K52Dr laptop

Bug #1068816 reported by Sergey Ivanov
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Have many issuses: was not resume after suspending, brightness works with big delay.

This bug becomes wel-known for asus-holders. Answer for it could be found here:
http://thecodecentral.com/2011/01/18/fix-ubuntu-10-10-suspendhibernate-not-working-bug.

To get my brigtness work i must only apply at least once suspend/resume from script from link.
But it's not enought. Seems after applying it some hardware (videocard?) goes to wrong power state.
Namely, after restarting laptop my screen remains black just after BIOS initialization. In this case i must unplug power cable and plug it afain. After that hardware turns to right power state and screen works again.
So, i don't need workarounds anymore and want have finally good acpi power manager under ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-32-generic 3.2.0-32.51
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
ArecordDevices:
 Home directory /home/ice not ours.
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ice 1814 F.... pulseaudio
 /dev/snd/controlC0: ice 1814 F.... pulseaudio
CRDA:
 country DE:
  (2400 - 2483 @ 40), (N/A, 20)
  (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5470 - 5725 @ 40), (N/A, 26), DFS
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,104311b3,00100100'
   Controls : 19
   Simple ctrls : 11
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xfdf40000 irq 45'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Fri Oct 19 22:23:00 2012
MachineType: ASUSTeK Computer Inc. K52Dr
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=E674F8B674F88A97 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/ice not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-32-generic N/A
 linux-backports-modules-3.2.0-32-generic N/A
 linux-firmware 1.79.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52Dr.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52Dr
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52Dr.206:bd05/21/2010:svnASUSTeKComputerInc.:pnK52Dr:pvr1.0:rvnASUSTeKComputerInc.:rnK52Dr:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K52Dr
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Sergey Ivanov (icegood1980) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc1-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
summary: - problem with suspend/hibernate on asus laptops
+ problem with suspend on asus laptops
tags: added: resume suspend
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Sergey Ivanov (icegood1980) wrote : Re: problem with suspend on asus laptops

to Joseph Salisbury (jsalisbury) :
don't see "common headers" package. If it still should be installed give me the link for it too otherwise update documentation by appropriate wiki link!

Revision history for this message
Sergey Ivanov (icegood1980) wrote :

Anyway i did,
obtained errors due installation but nevetherless insralled, rebooted, even kde starts
and falls with "general protection error"
while it was alive, brigtness keys didn't work. Hope it helps

tags: added: kernel-unable-to-test-upstream
removed: needs-upstream-testing
Revision history for this message
penalvch (penalvch) wrote :

Sergey Ivanov, thank you for testing the mainline kernel. Could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

summary: - problem with suspend on asus laptops
+ problem with suspend on asus laptop
Revision history for this message
penalvch (penalvch) wrote : Re: problem with suspend on asus laptop

Sergey Ivanov, in addition to providing the information following https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1068816/comments/5 , as per support.asus.com an update is available for your BIOS (V3.12). Could you please install this and comment on if this changes anything?

summary: - problem with suspend on asus laptop
+ problem with suspend on asus K52Dr laptop
Revision history for this message
Sergey Ivanov (icegood1980) wrote :

as i understand, you want me to test suspend/resume without those workaround scripts, described in 1st post. OK.

P.S.
where you did found update for my bios? As i see from
http://support.asus.com/Download.aspx?SLanguage=en&m=K52Dr&p=3&s=245
- there is a 3.12 version of bios utility, not bios itself.

Revision history for this message
Sergey Ivanov (icegood1980) wrote :

report. suspend/resume both work without workaround script. Brigtness buttons are up without delay but
problem with clear screen after restart still present.
As i see from words "firmware bug" - really need at least bios upgrade or smth.

Revision history for this message
penalvch (penalvch) wrote :

Sergey Ivanonv, regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1068816/comments/7 :
>'P.S. where you did found update for my bios? As i see from http://support.asus.com/Download.aspx?SLanguage=en&m=K52Dr&p=3&s=245 - there is a 3.12 version of bios utility, not bios itself."

The utility is used to install the BIOS.

Revision history for this message
Sergey Ivanov (icegood1980) wrote :

anyway there is no new BIOS image. So, if with code everything is OK, please transmit that error to asus bios developers.
However still have questions about those errors: why only wo cpus mentioned there? I have an AMD Phenom(tm) II N830 Triple-Core Processor...
Or is it kinda 1 master and two slaves?

Revision history for this message
Sergey Ivanov (icegood1980) wrote :

So, why status is "incomplete"? I think bug should be closed only in case when i will obtain at least link to associated bug of linux kernel and/or bug to asus bios.

Revision history for this message
Sergey Ivanov (icegood1980) wrote :

As i have suspect for bios, please take a look to my dmidecode.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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