Quantal upgrade says "no package named `libjbig0' is installed, cannot configure"

[Graeme Hewson]

Upgrading from Kubuntu 12.04 to 12.10, I get a popup box saying:

Could not install 'libjbig0'
The upgrade will continue but the libjbig0' package may not be in a working state. Please consider submitting a bug report about it.
no package named `libjbig0' is installed, cannot configure

Here's what I have:

dpkg -l 'libjbig*'
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==================-==============-==============-==========================================
ii libjbig0:amd64 2.0-2ubuntu1 amd64 JBIGkit libraries
iU libjbig2dec0 0.11-1ubuntu2 amd64 JBIG2 decoder library - shared libraries

[Graeme Hewson (ghewson)]

Immediately after getting the above popup, I had a similar message about libtiff5.

dpkg -l 'libtiff5*'
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==================-==============-==============-==========================================
ii libtiff5:amd64 4.0.2-1ubuntu2 amd64 Tag Image File Format (TIFF) library

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Eric Casteleijn (thisfred)]

I'm not at all sure whether the two are related, but directly after this happened, compiz crashed hard and wouldn't restart again, and the upgrade stalled. I had to reboot, after which I found myself in unity2d. Am now trying to complete the upgrade as best I can and get back to a workable state, but it may mean a full reinstall.

[Walter Tramontana (wklt)]

Screenshot attached.

[Eoin Murphy (eoinomurchu)]

Was unable to installed git via apt-get as a result of this bug.

$ apt-get install git
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
 git : Depends: liberror-perl but it is not going to be installed
       Depends: git-man (> 1:1.7.10.4) but it is not going to be installed
       Depends: git-man (< 1:1.7.10.4-.) but it is not going to be installed
 libqtgui4:i386 : Depends: libtiff5:i386 (> 4.0.0-1~) but it is not going to be installed
 libtiff4:i386 : Depends: libjbig0:i386 but it is not going to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).

The suggested 'apt-get -f install' fixed this.

$ apt-get -f install
...
The following packages were automatically installed and are no longer required:
  gcc-4.6-base:i386 libcelt0-0 libtiff4:i386 libx264-120
  packagekit-backend-aptcc
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  libjbig0:i386 libtiff5:i386
The following NEW packages will be installed:
  libjbig0:i386 libtiff5:i386
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
5 not fully installed or removed.
...

[Andre (ajx)]

* Experienced the error message during upgrade to Quantal too. For both 'libjbig0' as well as 'libtiff5'. OS is 64bit, packages in question are 32bit.
* Got error message after first reboot of Quantal regarding broken dependencies.

* Fixed problem by: opening Synaptic -> EDIT -> "Fix broken packages".

This is a problem which cannot be fixed by the average user. Why does it happen, and how can it be done to get rid of it?

[mike (mcalautt)]

Fix broken packages isnt working for me.

[mike (mcalautt)]

after I hit apply.

laptop info.
lenovo thinkpad T530

3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
Ubuntu 12.10 \n \l

[Andre (ajx)]

@Mike: you have obviously problems with other packages in your system too. Can you please try to uninstall 'libqtgui4:i386' and/or 'libtiff4:i386'? This will at least reveal the packages which triggered the installation of them. (I suspect a proprietary application, e.g. game.) Don't necessarily execute the remove, just investigate what packages are holding these problematic packages in your system.

[Ryo Onodera (ryoqun)]

Hi, I eccountered this bug...

This is related to #1025408 and #1025405

[Ryo Onodera (ryoqun)]

This is also related to Bug #1065722

[Ryo Onodera (ryoqun)]

Please take a look into this.

I've tracked down that this ALWAYS happens when AMD64 Precise Ubuntu with Skype installed is upgraded to Quantal.

I've investigated this problem as much as possible. Please see Bug #1025408

[Graeme Hewson (ghewson)]

I don't have Skype.

[Ryo Onodera (ryoqun)]

Graeme, this bug can be happened even if Skype isn't installed. Skype depends on i386 library packages and those library packages actually cause this bug. So, if you installed some of those i386 library packages for some other reason, it's possible this bug is happened.

[Ryo Onodera (ryoqun)]

Hi, fortunately, this bug is fixed now! I confirmed.

This bug is similar to the now-fixed bug: Bug #1062503

[Sebastian Bator (eremit7)]

Setting status too fix released, as Ryo Onodera indicated it does not manifest itself any longer. Feel free to reopen the bug if you experience further problems.