[Asus 1225C, Realtek ID 269, Speaker, Internal] No sound at all (Ubuntu-preinstall)

[Набиуллина Анна]

no sound from speakers but there is sound from headphones when i put them in

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
Uname: Linux 3.2.0-31-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: anna 1765 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdff00000 irq 47'
   Mixer name : 'Intel CedarTrail HDMI'
   Components : 'HDA:10ec0269,1043100b,00100100 HDA:80862880,80860101,00100000'
   Controls : 11
   Simple ctrls : 5
Date: Sat Oct 13 16:39:22 2012
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-yanshui-precise-i386-20120615-0
InstallationMedia: Ubuntu 12.04 "Precise" - Failed to find casper uuid.conf in 'binary/casper/initrd.img-3.2.0-25-generic-pae.old-dkms' LIVE Binary 20120615-03:22
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Встроенное аудио - HDA Intel
Symptom_DevicesInUse:
 1765 anna F.... pulseaudio
     PID ACCESS COMMAND
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [1225C, Realtek ID 269, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/06/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: 1225C
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr214:bd07/06/2012:svnASUSTeKComputerInc.:pn1225C:pvr1.0:rvnASUSTeKComputerInc.:rn1225C:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: 1225C
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Raymond (superquad-vortex2)]

  17.857560] snd_hda_codec_realtek: disagrees about version of symbol snd_hda_shutup_pins
[ 17.857575] snd_hda_codec_realtek: Unknown symbol snd_hda_shutup_pins (err -22)
[ 17.857611] snd_hda_codec_realtek: disagrees about version of symbol snd_hda_add_new_ctls
[ 17.857620] snd_hda_codec_realtek: Unknown symbol snd_hda_add_new_ctls (err -22)
[ 17.857648] snd_hda_codec_realtek: disagrees about version of symbol snd_hda_get_connections
[ 17.857657] snd_hda_codec_realtek: Unknown symbol snd_hda_get_connections (err -22)
[ 17.857685] snd_hda_codec_realtek: disagrees about version of symbol snd_hda_codec_amp_read
[ 17.857694] snd_hda_codec_realtek: Unknown symbol snd_hda_codec_amp_read (err -22)
[ 17.857721] snd_hda_codec_realtek: disagrees about version of symbol snd_hda_codec_read
[ 17.857730] snd_hda_codec_realtek: Unknown symbol snd_hda_codec_read (err -22)
[ 17.857776] snd_hda_codec_realtek: disagrees about version of symbol snd_hda_set_vmaster_tlv
[ 17.857785] snd_hda_codec_realtek: Unknown symbol snd_hda_set_vmaster_tlv (err -22)

[David Henningsson (diwic)]

Набиуллина Анна, thanks for reporting this bug. It looks like bug 1037763 but a different machine.

Cyrus Lien, could you see if the same fix applies to this machine too? Thanks.

[Cyrus Lien (cyruslien)]

Набиуллина Анна,
Please follow the instructions in https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1037763/comments/8 to fix your problem. Thanks.