first message not showing in Empathy chat window

Bug #1065176 reported by aaronpoweruser
42
This bug affects 9 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Undecided
Unassigned
telepathy-indicator (Ubuntu)
Expired
Medium
Unassigned

Bug Description

when using xmpp(gtalk) when a message comes in from a new contact(in contact list and not) the notification sound goes off and the user shows in the message bar but the message text does not, show for the first line they sent.

example using gmail.com

Someone: Hi

Someone: How are you?

Me: Fine

Example using Empathy:

Someone: How are you?

Me: Fine

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Thanks for your bug report and helping to make Ubuntu better. What version of empathy are you using? 'empathy --version' in terminal. Do the messages come in at the same time where as the first may show but be overlapped with the second message, or are they far enough apart that the first message is not shown.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
aaronpoweruser (aaronpoweruser) wrote :

3.6.0.3 under 5 seconds of each other normally, but even if it is hours the first message never appears in the gnome message bar, however if i open the thread in empathy the message is there

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

There was a bug in telepathy-indicator which was fixed in version 0.3.0-0ubuntu3 which is in quantal-proposed. Would you be able to enable that repository and see if installing that fixes your issue. You will need to restart your desktop session for the changes to take effect I believe.

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
Changed in telepathy-indicator (Ubuntu):
status: New → Incomplete
importance: Undecided → Medium
Bilal Shahid (s9iper1)
Changed in empathy (Ubuntu):
importance: Low → Undecided
Revision history for this message
wavded (wavded) wrote :

i'm also affected, same symptoms

Revision history for this message
Jonathan Strander (mblackwell1024) wrote :

telepathy-indicator 0.3.0-0ubuntu3 is in Quantal main at this point. However it does not fix the above issue.

For reference I'm not using Unity (rather GNOME Shell) with Ubuntu GNOME Remix.

Revision history for this message
Nicolas Baillard (nicolas-baillard) wrote :

I have the same issue.
I've been using Gnome classic and Cinnamon and the issue appears on both.
I'm on Ubuntu 12.04.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for telepathy-indicator (Ubuntu) because there has been no activity for 60 days.]

Changed in telepathy-indicator (Ubuntu):
status: Incomplete → Expired
Revision history for this message
shantanu saha (shantanucse18-gmail) wrote :

my empathy version is 3.8.4. I am also having this problem. Indicator (notification message) shows the message but if i click on message notification and open the chat window then first message does not show, and chat window status is always "unread".

Go to previous conversion window, Every messages are visible there.

Revision history for this message
Lukas Nemec (lu-nemec) wrote :

I'm also affected by this bug, also when I open the message window, there is last message from previous session, but not the new message that should be there. I can see this message in chat log, but not in the window.

This issue is not only sometimes, it is always when using XMPP (jabber), and since I'm using jabber for everything, it is really anoying.

Empathy 3.8.4
linux 3.11.0-15-generic x86_64
Ubuntu 13.10 with latest updates installed

I don't have this problem with pidgin, only empathy, please let me know what information would help you with solving this, any logs?

Revision history for this message
Sayantan Das (sayantan13) wrote :

Hi,

this is a problem in UBuntu 14.04 LTS as well. can you guys fix it?

summary: - first message not showing in gnome message bar
+ first message not showing in Empathy chat window
Revision history for this message
CrusaderAD (crusaderad-gmail) wrote :

+1 using Ubuntu 14.10... over two years later and this bug still isn't fixed?

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