CAN'T PRINT OVER NETWORK SINCE LAST UPDATE

[Rob]

UBUNTU 12.4
PRINTING PROBLEM (SINCE LAST CUPS UPDATE, I THINK)

I have 2 computers in a network. I call them neddy and nelly.
Samba installed and configured on both.
Neddy has a printer attached. Nelly has not.
Nelly has always, until recently, been able to print to neddy's printer.
All configurations are the same as they were whenit all worked.

Since a recent update, I can only print from nelly to neddy's printer as follows:

Finish work, eg in nelly's word processor then hit the word processor's print button.

[at this point nothing prints. The print job appears in nelly's print queue with a message
saying "processing - printer not connected?" Neddy's printer is connected, ready and
configured as shared on both neddy and nelly.]

On rebooting nelly, the job prints on neddy's printer.

From then on, after the first job has actually been printed, I can print normally from
applications running in nelly to neddy's printer for as long as both neddy and nelly
remain up (running) - days, weeks. I can even switch the printer on and off in between
times without and adverse effect.

Without rebooting there is no way that I have found to make the print job actually print.
Restarting CUPS doesn't work.

Temporary solution: I ask nelly's user to put a copy of what needs printing in her Public folder.
I then pick it up from there through Samba and print it on neddy.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
Uname: Linux 3.2.0-31-generic-pae i686
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
Date: Mon Oct 8 12:06:30 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
Lpstat: device for HP-Deskjet-3538-Color-Inkjet-Printer: dnssd://hp%20deskjet%203500%20%40%20neddy._ipp._tcp.local/cups
MachineType: System manufacturer System Product Name
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=180a60a2-7b5c-493c-9f06-fb493bdff0e4 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/11/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0404
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M LX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0404:bd04/11/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MLX:rvrX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[gf (gf-interlinks-deactivatedaccount)]

Hello Rob,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1063853
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

[Rob (rob-robmorton)]

Thank you: it is lo longer a problem.

On 10/08/18 08:45, gf wrote:
> Hello Rob,
> Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
>
> Could you confirm that this is no longer a problem and that we can close the ticket?
> If it is still a problem, are you still interested in finding a solution to this bug?
> If you are, could you let us know and, in the current version, could you run the following (only once):
> apport-collect 1063853
> and upload the updated logs and and any other logs that are relevant for this particular issue.
>
> Thank you again for helping make Ubuntu and cups better.
> G
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>

--

Robert John Morton <http://robmorton.20m.com/index.htm>

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, Rob. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.