Rhythmbox unable to transfer tracks when ripping to ogg

[Ryan Gates]

I get the attached error message while trying to import an Audio CD into the ogg format using Rhythmbox.

I am able to import the same Audio CD into the ogg format using Banshee. I am able to play the ogg music files that Banshee produces.

I have attempted to click "Install" instead of "Cancel the Transfer", but that did not solve this problem.

I am assuming this is not a gstreamer/library issue since Rhythmbox can play ogg files and Banshee can rip to ogg.

[Ryan Gates (ryanvgates-v)]

I wanted to attach the debug log as well as the screenshot.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Phill (phill.l)]

I have this problem on 13.10 after upgrading from 13.04 (which was working perfectly).

[Phill (phill.l)]

Sorry - 14.04 after upgrading from 13.10 (I'm losing track).