bluetooth-wizard doesn't find any devices

[Leo Arias]

I have just upgrade to Quantal from Precise.
I have a bluetooth usb dongle, that lets me use my bluetooth keyboard and mouse. They worked without problems before the upgrade, but now they don't. I removed them and tried to add them again, but the bluetooth-wizard is stuck searching for devices, and doesn't find any.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-bluetooth 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.5.3-0ubuntu1
Architecture: amd64
Date: Sun Sep 30 11:45:37 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
SourcePackage: gnome-bluetooth
UpgradeStatus: Upgraded to quantal on 2012-09-29 (0 days ago)

[Terry Koziniec (tkoziniec)]

On a clean install of 12.20 onto the latest Macbook Air I am experiencing the same symptoms with the inbuilt bluetooth module. Two others at my location have the same hardware and also experiencing this issue. Although I haven't tried it, my understanding is that there were no issues with 12.04 on this hardware.

[Leo Arias (elopio)]

Thanks for the confirmation Terry. You can click the link "Does this bug affect you?" to mark it as so.

[till (till-straumann)]

Same here on a macbook pro 5.2. Bluetooth worked with my last release (11.10) but now it is completely broken. I can confirm the described behavior.

I can't help observing that with one of the 2009 releases pretty much everything worked perfectly and out of the box. The situation got increasingly worse since 2011. Now the installer needs extra options to make the graphics work during installation, bluetooth doesn't work, installing the nvidia driver didn't work out of the box and I'm still discovering more quirks. I know this is off topic but I feel I have to ventilate my frustration. In 2009 I was up and running in a few hours. With 2012.10 I just started the second day of ironing. *very* frustrating.

[Zephyr (pasha-pivo)]

I have the same problem on 13.04. On 12.04 also not working.

[Rolf Leggewie (r0lf)]

Nomination for precise was in error, things still worked fine in that release. It's trusty where I experienced this regression first. The clock keeps spinning but no device is ever found even though they are clearly visible to other devices.

[Rolf Leggewie (r0lf)]

"sudo hidd --search" doesn't list the device, either, so I add that package to this ticket

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Lamar (ldavisjr)]

I may end up buying the Penguin USB Bluetooth adapter or the Panda USB Bluetooth adapter off of Amazon.com. I will wait about a month to see if there will be a fix. Looks like this is a issue for many 14.04 users. As long as my WiFi works, I can live with the Bluetooth not working, for a little while.

[Konrad Zapałowicz (kzapalowicz)]

This is reported against an old version of Ubuntu and many things has changed since then. Because of that we won't fix this issue however if this behavior repeats on a modern version please fill a bug report against it and we will take it from there.

[Rolf Leggewie (r0lf)]

Konrad, that's premature. This problem was reported for example against trusty which until very recently was the latest LTS. Please stop closing tickets just because they are old. You can always ask if people are still affected by this problem and then close the ticket if there is no response.

[Rolf Leggewie (r0lf)]

@All, please let us know what your current status with regards to this ticket. Are you still affected?

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu. Ubuntu 12.10 (quantal) reached end-of-life on May 16, 2014.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

Please upgrade to the latest version and re-test.

[Rolf Leggewie (r0lf)]

@Daniel, have you even bothered to actually read this ticket? Comment #11, for example?

Who gives a hoot about Quantal EOL in this case? Since you are paid you ought to do a lot better.

[Daniel van Vugt (vanvugt)]

Apologies. But I also consider that a success. This is the only one complaint out of 310 bug reports updated last week :)

[Daniel van Vugt (vanvugt)]

Ubuntu 14.04 reached end of standard support in April 2019:

  https://wiki.ubuntu.com/Releases

If you would like to continue with free support then please update to a
newer Ubuntu version and tell us if the problem still occurs.

If you would like to continue with Ubuntu 14.04 then there is a paid
support option detailed at https://www.ubuntu.com/esm

[Rolf Leggewie (r0lf)]

Here is my status.

The hidd binary seems to be gone. The bluetooth-wizard binary worked fine for me in bionic just now.