Unreliable Google Talk authentication

[Swen Kühnlein]

Empathy has problems connecting/authenticating to my Google Apps for Business account. I usually need to retry several times until a connection is established. Most of the time Empathy displays a connection error message, sometimes it says that the online account needs reauthentication, although in the accounts control center everything is all right and after disabling an reenabling the account Empathy will eventually connect after several retries.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.5.3-0ubuntu1
Architecture: amd64
Date: Sat Sep 29 11:37:52 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
ProcEnviron:
 LANGUAGE=de_DE:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-09-07 (21 days ago)

[Swen Kühnlein (swen)]

This doesn't seem to affect only GApps accounts: I just added a normal Google account and there are authentication problems too.

[Swen Kühnlein (swen)]

The connection to the Google Talk server is established using IPv6 via a SixXS tunnel.

[Swen Kühnlein (swen)]

The problem doesn't improve when disabling IPv6

[Bilal Shahid (s9iper1)]

thanks for the bug report
are you still having this bug ?
here i have easily authorize my gmail account

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Swen Kühnlein (swen)]

Yes, both my Google Apps and my normal Google account still have problems connecting.

[Swen Kühnlein (swen)]

With the current version everything seems to work just fine.