Printed page is misaligned

Bug #1058471 reported by Erik de Castro Lopo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Have been using this printer with Ubuntu since Hardy and it has worked perfectly.

Since the upgrade to Precise (from Lucid) every print job results in half the A4 page being printed on one page and the rest being printed on a second page.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
Uname: Linux 3.2.0-26-generic i686
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
Date: Sat Sep 29 14:26:06 2012
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lpstat: device for Kyocera-FS-1010: usb://Kyocera/FS-1010?serial=XZJ3Z35468
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles: Kyocera-FS-1010: Kyocera Mita FS-1010
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic root=UUID=d549f296-d47b-42b8-b138-c1f3cf7c1a2c ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-06-30 (91 days ago)
dmi.bios.date: 05/06/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.20
dmi.board.name: A945GC
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd05/06/2009:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnA945GC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Erik de Castro Lopo (erikd) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Erik de Castro Lopo (erikd) wrote :

Attached error_log from a misaligned print. The top half of the PDF file ended up at the bottom of the first page and the rest will end up at the top of the next page I print.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you run the following command in a terminal window:

lpadmin -p Kyocera-FS-1010 -o pdftops-renderer-default=gs

After that print again. Do the pages come out correctly?

Changed in cups (Ubuntu):
status: Expired → Incomplete
Revision history for this message
Erik de Castro Lopo (erikd) wrote :

Nope, still not getting page alignment correct.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.