scanner not found since update

[karl]

Since update my scanner (hp photosmart premium 309a) is not found anymore. xsane says : "Fehler beim Öffnen des Gerätes 'hpaio:/net/Photosmart_C309a_series?zc=hpizl': Dateiende erreicht" (which may mean: Error while opening device: end of file)

I did a new setup via hp-systray i.e. deleting the printer and readding it, but same result.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: hplip 3.12.6-3ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
Uname: Linux 3.5.0-15-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
Date: Thu Sep 27 17:47:04 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
Lpstat:
 p11-kit: duplicate configured module: gnome-keyring.module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so
 device for Photosmart_C309a: hp:/net/Photosmart_C309a_series?zc=hpizl
 device for Photosmart_C309a_fax: hpfax:/net/Photosmart_C309a_series?zc=hpizl
MachineType: To be filled by O.E.M. To be filled by O.E.M.
Papersize: a4
PpdFiles:
 Photosmart_C309a_fax: HP Fax hpcups
 Photosmart_C309a: HP Photosmart c309a Series, hpcups 3.12.6
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic root=UUID=f881a8e7-7815-4e1e-89d7-d097320c9f21 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to quantal on 2012-09-17 (10 days ago)
dmi.bios.date: 12/02/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0901
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99X EVO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0901:bd12/02/2011:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVO:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

[Till Kamppeter (till-kamppeter)]

Can someone of the HPLIP developers at HP look into this? Thanks.

[karl (karl-sebastian-liebich)]

I am not sure if this is hplip issue - may be cups the right one to look for?

[Till Kamppeter (till-kamppeter)]

CUPS has nothing to do with scanners. Perhaps it can be a problem of SANE.

[karl (karl-sebastian-liebich)]

What does the error message mean: "end of file reached"?

[rabisco (jag-rabisco)]

I've bought an HP 2516 All-in-one-printer and don't works the scan with this hplip release.
When I call the scan with xsane, scanimage ou hplip-gui ever I've this message:
Failed to open device 'hapio:/usb/Deskjet_2510_series?serial=...': Invalid argument.

[rabisco (jag-rabisco)]

I've forgotten to write the HPLIP release, is 3.12.9

[Sanjay Kumar (sanjay-kumar14)]

Hi,

Please run "hp-check --fix" command in the terminal and then follow the on screen instructions (if any issue is found). Also please paste the output here.

Thanks,
Sanjay

[karl (karl-sebastian-liebich)]

The script, unfortunately, did not fix anything.

[Wegi (cw-wegi)]

I have the same issue after upgrading to quantal, the hp-check --fix command installed some missing packages but didn't fix the problem.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Wegi (cw-wegi)]

I found a workaround:
In a similar gentoo bug report (http://bot24.blogspot.co.at/2012/07/gentoo-bug-426494-net-printhplip-3126.html) it was suggested to downgrade hplip to 3.12.4. I used the following packages from precise-update (hplip 3.12.2):

hpijs_3.12.2-1ubuntu3.1_all.deb
hpijs-ppds_3.12.2-1ubuntu3.1_all.deb
hplip_3.12.2-1ubuntu3.1_amd64.deb
hplip-cups_3.12.2-1ubuntu3.1_all.deb
hplip-data_3.12.2-1ubuntu3.1_all.deb
hplip-gui_3.12.2-1ubuntu3.1_all.deb
libhpmud0_3.12.2-1ubuntu3.1_amd64.deb
libsane-hpaio_3.12.2-1ubuntu3.1_amd64.deb
printer-driver-hpcups_3.12.2-1ubuntu3.1_amd64.deb
printer-driver-hpijs_3.12.2-1ubuntu3.1_amd64.deb
printer-driver-postscript-hp_3.12.2-1ubuntu3.1_all.deb

After installing them, removing the printer, and reinstalling it via hp-toolbox (following the onscreen suggestions), my scanner is working again.

Of course this is only a workaround and not a solution, but maybe it narrows down the problem.

[karl (karl-sebastian-liebich)]

ThankYou! Works.

[Sarbeswar Meher (sarbeswar-meher)]

This has been fixed in hpilp-3.12.10 onwards.

[gf (gf-interlinks-deactivatedaccount)]

Changing status on the hplip (ubuntu) package to match HPLIP package (fix released)
G