[ Realtek ALC888, HDA INTEL] Buzzing sound on Speakers and Underruns crackling sound on headphone

[paradox]

Hi,

Since upgrading to 12.04, I've been having issues with my speakers: they making a permament hissing noise (sort of like static buzzing) and they sound really tinny.

The headphone sound is worst, it'is realy crakling.

I tried to mute / unmute all mixer channels (via alsamixer), but it dosen't changed anything.

Thank you

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
Uname: Linux 3.2.0-31-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: paradox 5942 F.... pulseaudio
 /dev/snd/controlC0: paradox 5942 F.... pulseaudio
 /dev/snd/pcmC0D0p: paradox 5942 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbbf8000 irq 48'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10ec0888,00100001'
   Controls : 39
   Simple ctrls : 18
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xfbefc000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Sep 25 21:41:13 2012
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Audio interne - HDA Intel
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [SX58, Realtek ALC888, Green Headphone Out, Front] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to precise on 2012-04-30 (147 days ago)
dmi.bios.date: 01/06/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080016
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: SX58
dmi.board.vendor: Shuttle Inc.
dmi.board.version: V10
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Intel
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd01/06/2012:svnShuttleInc.:pnSX58:pvrV10:rvnShuttleInc.:rnSX58:rvrV10:cvnIntel:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: SX58
dmi.product.version: V10
dmi.sys.vendor: Shuttle Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond (superquad-vortex2)]

https://wiki.ubuntu.com/PulseAudio/Log

[Raymond (superquad-vortex2)]

 it is strange that the headphone jack state is unknown

do your shuttle chasssis front audio panel support jack detection ?

Node 0x1b [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Front Headphone Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0000373e: IN OUT HP Detect Trigger
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x02214020: [Jack] HP Out at Ext Front
    Conn = 1/8, Color = Green
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP VREF_HIZ
  Unsolicited: tag=01, enabled=1
  Connection: 5
     0x0c 0x0d 0x0e 0x0f 0x26*

active profile: <output:analog-stereo>
 sinks:
  alsa_output.pci-0000_00_1b.0.analog-stereo/#6: Audio interne Stéréo analogique
 sources:
  alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#7: Monitor of Audio interne Stéréo analogique
 ports:
  analog-output: Sortie analogique (priority 9900, available: unknown)
   properties:

  analog-output-headphones: Casques analogiques (priority 9000, available: unknown)
   properties:

  analog-input: Entrée analogique (priority 10000, available: unknown)
   properties:

  analog-input-microphone: Microphone (priority 8700, available: no)
   properties:

  analog-input-linein: Entrée-ligne (priority 8100, available: no)
   properties:

  iec958-stereo-output: Digital Output (S/PDIF) (priority 0, available: unknown)
   properties:

[paradox (tavarnak)]

hi,

what do mean by jack detection ?

In the front pannel i have :
(1) External microphone jack 1/8”
(1) External headphone jack 1/8”

Full specs of the shuttle : http://us.shuttle.com/barebone/Models/sx58j3.html

thanks

[Raymond (superquad-vortex2)]

http://www.intel.com/support/motherboards/desktop/sb/cs-015851.htm

Does ther user guide mention how the headphone and mic at front connected to the motherboard ?

seem thereis aux in connector

[paradox (tavarnak)]

All i have is this : http://www.shuttle.eu/fileadmin/resources/download/docs/spec/barebones/SX58J3_d.pdf

beside the problem on headphone crackling sound. I have a buzzing sound on speakers pluged on the Audio Surround-Front output in the back panel...

Here are the full specs of my barbone conf:

MODELL: XPC Barebone SX58J3
VERSION: SERIENNUMMER: SX58J30001A33F00377
SYSTEM-ID: SX58J3001-B1-00
SHUTTLE-ID: BIOS-VERSION:
KAUFDATUM: 16/04/2011
CPU: INTEL Core i7 950 - 3.06 Ghz - Socket LGA1366
SPEICHER: Dominator DDR3 PC3- 3C9 10666 - 4 x 4 Go (16 Go) 1333 MHz - CAS 9

FESTPLATTE: intel SSD 2.5'' 510 series - 250 Go - SATA III - SSDSC2MH250A2K5
GRAFIKKARTE: MSI R5450-MD1GD3H/LP - Radeon HD5450 - 1024 Mo - PCI-Express
SOUNDKARTE: NETZWERKKARTE: OPTISCHES_LAUFWERK: SONSTIGE_KOMPONENTEN: BETRIEBSSYSTEM: ubuntu 12.10

[Raymond (superquad-vortex2)]

the pin-ctls of line out jacks should be OUT instead of 0x00

Node 0x14 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Front Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Line-Out Front Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0000003e: IN OUT HP Detect Trigger
  Pin Default 0x01014010: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=02, enabled=1
  Connection: 5
     0x0c* 0x0d 0x0e 0x0f 0x26
Node 0x15 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Surround Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Line-Out Surround Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0000003e: IN OUT HP Detect Trigger
  Pin Default 0x01011012: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0x1, Sequence = 0x2
  Pin-ctls: 0x00:
  Unsolicited: tag=03, enabled=1
  Connection: 5
     0x0c 0x0d* 0x0e 0x0f 0x26
Node 0x16 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Center Playback Switch", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Control: name="LFE Playback Switch", index=0, device=0
    ControlAmp: chs=2, dir=Out, idx=0, ofs=0
  Control: name="Line-Out CLFE Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00000036: IN OUT Detect Trigger
  Pin Default 0x01016011: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Orange
    DefAssociation = 0x1, Sequence = 0x1
  Pin-ctls: 0x00:
  Unsolicited: tag=04, enabled=1
  Connection: 5
     0x0c 0x0d 0x0e* 0x0f 0x26
Node 0x17 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Side Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Line-Out Side Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00000036: IN OUT Detect Trigger
  Pin Default 0x01012014: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Grey
    DefAssociation = 0x1, Sequence = 0x4
  Pin-ctls: 0x00:
  Unsolicited: tag=05, enabled=1
  Connection: 5
     0x0c 0x0d 0x0e 0x0f* 0x26

[Raymond (superquad-vortex2)]

post the output of alsa-info.sh

what are the values if those jack detection kcontrols ?

[Raymond (superquad-vortex2)]

http://cgit.freedesktop.org/pulseaudio/pulseaudio/commit/?id=12a53524b3bdbae2dce7c9fd507561633d3beaec

not sure why state.unplugged = unknown

http://cgit.freedesktop.org/pulseaudio/pulseaudio/commit/?id=47b31ce6ad744de9595eb4d5366d25b40c5d3455

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]