Ubuntu
thunderbird package

Thunderbird crashes immediately after start up with a lot of GLib/Gtk assertion failure

Bug #1056158 reported by epii on 2012-09-25

18

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	gtk+2.0 (Ubuntu)	Fix Released	Undecided	Unassigned
	thunderbird (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I upgraded my system today and after that Thunderbird crashes on start up even in the safe mode with the following message:

$ thunderbird -safe-mode
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.

(thunderbird:24860): Gtk-CRITICAL **: _ubuntu_gtk_overlay_scrollbar_new: assertion `os_scrollbar_new' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_container_add: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_widget_realize: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): GLib-GObject-CRITICAL **: g_object_set_data: assertion `G_IS_OBJECT (object)' failed

(thunderbird:24860): Gtk-CRITICAL **: _ubuntu_gtk_overlay_scrollbar_new: assertion `os_scrollbar_new' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_container_add: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_widget_realize: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): GLib-GObject-CRITICAL **: g_object_set_data: assertion `G_IS_OBJECT (object)' failed

(thunderbird:24860): Gtk-CRITICAL **: _ubuntu_gtk_overlay_scrollbar_new: assertion `os_scrollbar_new' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_container_add: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_widget_realize: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): GLib-GObject-CRITICAL **: g_object_set_data: assertion `G_IS_OBJECT (object)' failed

(thunderbird:24860): Gtk-CRITICAL **: _ubuntu_gtk_overlay_scrollbar_new: assertion `os_scrollbar_new' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_container_add: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_widget_realize: assertion `GTK_IS_WIDGET (widget)' failed

(thunderbird:24860): GLib-GObject-CRITICAL **: g_object_set_data: assertion `G_IS_OBJECT (object)' failed

(thunderbird:24860): Gtk-CRITICAL **: IA__gtk_widget_style_get: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): Gtk-CRITICAL **: _ubuntu_gtk_overlay_scrollbar_new: assertion `os_scrollbar_new' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_set_composite_name: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_set_parent: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): GLib-GObject-CRITICAL **: g_object_ref: assertion `G_IS_OBJECT (object)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_show: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_range_get_adjustment: assertion `GTK_IS_RANGE (range)' failed

(crashreporter:24876): GLib-GObject-WARNING **: invalid (NULL) pointer instance

(crashreporter:24876): GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed

(crashreporter:24876): Gtk-CRITICAL **: gtk_scrolled_window_adjustment_changed: assertion `adjustment != NULL' failed

(crashreporter:24876): Gtk-CRITICAL **: _ubuntu_gtk_overlay_scrollbar_new: assertion `os_scrollbar_new' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_set_composite_name: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_set_parent: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): GLib-GObject-CRITICAL **: g_object_ref: assertion `G_IS_OBJECT (object)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_show: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_range_get_adjustment: assertion `GTK_IS_RANGE (range)' failed

(crashreporter:24876): GLib-GObject-WARNING **: invalid (NULL) pointer instance

(crashreporter:24876): GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed

(crashreporter:24876): Gtk-CRITICAL **: gtk_scrolled_window_adjustment_changed: assertion `adjustment != NULL' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_range_get_adjustment: assertion `GTK_IS_RANGE (range)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_range_get_adjustment: assertion `GTK_IS_RANGE (range)' failed
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_size_request: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): Gtk-CRITICAL **: IA__gtk_widget_size_request: assertion `GTK_IS_WIDGET (widget)' failed

(crashreporter:24876): GLib-GObject-CRITICAL **: g_object_get_qdata: assertion `G_IS_OBJECT (object)' failed

(crashreporter:24876): GLib-GObject-CRITICAL **: g_object_get_qdata: assertion `G_IS_OBJECT (object)' failed

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: thunderbird 15.0.1+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-15.22-generic 3.5.4
Uname: Linux 3.5.0-15-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: epii 4263 F.... pulseaudio
/dev/snd/controlC0: epii 4263 F.... pulseaudio
BuildID: 20120911223312
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Channel: Unavailable
Date: Tue Sep 25 21:10:55 2012
ForcedLayersAccel: False
IpRoute:
default via 192.168.0.2 dev eth1 proto static
169.254.0.0/16 dev eth1 scope link metric 1000
192.168.0.0/24 dev eth1 proto kernel scope link src 192.168.0.30 metric 1
IwConfig:
eth1 no wireless extensions.

lo no wireless extensions.
PrefSources:
prefs.js
[Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
Profiles: Profile0 (Default) - LastVersion=15.0.1/20120911223312
RelatedPackageVersions:
totem-mozilla 3.4.3-0ubuntu4
mozplugger 1.14.5-1
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to quantal on 2012-09-10 (15 days ago)
dmi.bios.date: 02/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1202
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1202:bd02/22/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

epii (epii) wrote on 2012-09-25:

#1

AlsaInfo.txt Edit (52.1 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (62.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (5.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.4 KiB, text/plain; charset="utf-8")
Extensions.txt Edit (1.2 KiB, text/plain; charset="utf-8")
IfupdownConfig.txt Edit (366 bytes, text/plain; charset="utf-8")
IpAddr.txt Edit (774 bytes, text/plain; charset="utf-8")
Locales.txt Edit (256 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (20.1 KiB, text/plain; charset="utf-8")
PciNetwork.txt Edit (746 bytes, text/plain; charset="utf-8")
Plugins.txt Edit (668 bytes, text/plain; charset="utf-8")
Prefs.txt Edit (373 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (149 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (23.2 KiB, text/plain; charset="utf-8")
Themes.txt Edit (256 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (4.6 KiB, text/plain; charset="utf-8")

Revision history for this message

epii (epii) wrote on 2012-09-25:

#2

I downloaded the Thunderbird binary from the official site (http://www.mozilla.jp/thunderbird/) and it worked fine.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-09-25:

#3

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status:	New → Confirmed

Revision history for this message

IanW (launchpad-washuu) wrote on 2012-09-25:

#4

Latest GTK update seems to have fixed this for me.

Revision history for this message

Edward Donovan (edward.donovan) wrote on 2012-09-25:

#5

Yes, gtk+2.0 2.24.13-0ubuntu2 is meant to fix this. It's hard to reverse a Fix Released, so I won't mark it yet. But it should be fixed in that version. Thanks.

Changed in thunderbird (Ubuntu):
status:	Confirmed → Invalid
Changed in gtk+2.0 (Ubuntu):
status:	New → Confirmed

Revision history for this message

Edward Donovan (edward.donovan) wrote on 2012-09-25:

#6

That was this change:

gtk+2.0 (2.24.13-0ubuntu2) quantal-proposed; urgency=low

* debian/patches/100_overlay_scrollbar_loading.patch:
- don't crash with latest overlay-scrollbar version
-- Didier Roche <email address hidden> Tue, 25 Sep 2012 11:51:50 +0200

Revision history for this message

Edward Donovan (edward.donovan) wrote on 2012-09-26:

#7

Ok, the only comment after the update is a positive one; I'm going to close this. Thanks.

Changed in gtk+2.0 (Ubuntu):
status:	Confirmed → Fix Released

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