Status is set to offline

[Mike]

Hello,

I've got Ubuntu 12.10 with Empathy 3.5.92.

Every time I start Empathy my jabber accounts report "needs authorization" (vk.com) or "status is set to offline" (gmail.com).
And this is random: sometimes one of them can connect from the first try. But the google account usually reports the error.

After some time they automatically reconnect and work well. But that may take several minutes to get them working.
Pressing the "reconnect" button doesn't help.

I've set up the accounts via the standard Ubuntu Online Accounts manager.

There is no "debug" menu item so I don't know how do I provide any logs or see what's the problem.

BTW, my Sametime account requires some magic all the time: looks like it doesn't store the password. Currently, I have it enabled, but don't see any groups or contacts in Empathy. It complained at first about authorization but then just silently dropped trying the account. And there is no button to force reconnect.

[Mike (0x656b694d)]

With the latest updates today my vk.com account cannot store the password and Empathy keeps saying "account .. requires authorization". Just before the update it worked.
Empathy 3.6.0 is here.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mike (0x656b694d)]

Well, that's interesting. Now it stores the password, but asks to grant access several times. And then starts to work.

[Petre Tudor (petre-2dor)]

exactlly the same behavior as described in Bug Description. Ubuntu 12.10 beta 2, Empathy 3.6.0

[Bilal Shahid (s9iper1)]

empathy log required?
please attach the empathy log file with the bug report ?

[Chaitu (chaitanya-chsk)]

Effected after 12.10 upgrade ..

[Bilal Shahid (s9iper1)]

attach the requested log file

[florin (florin-arjocu)]

I get the same when I try to use Yahoo Messenger on a fresh install of Ubuntu 12.10

Where do I find the logs to upload them here?

[Bilal Shahid (s9iper1)]

run command "empathy-debugger " in terminal you will get the debugger window

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

[Alexandr Makovksy (mailboxmak)]

I have Ubuntu 12.10 with Empathy 3.6.0.3. And periodically he asks to grant access after starting to work. When i run "empathy-debugger" and select gable(jabber) i can`t see any kind of error.

[Rodney Beaudry (rod-beaudry)]

I can also confirm the same issue after moving to 12.10. Empathy is 3.6.0.3 and every time I reboot google talk needs authorization. I added debug logs - i also added my FB account during this session.