[Acer Aspire 5630] late resume failure

Bug #1054905 reported by Rens Hamburger
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Running ubuntu 12.10 bug was already in 12.04.
What happens: Put laptop to sleep (whitout battery) put battery in place and remove power line and try to wake it up it will lock up saying: soft lock up. Instead of waking.

ProblemType: KernelOops
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-15-generic 3.5.0-15.22
ProcVersionSignature: Ubuntu 3.5.0-15.22-generic 3.5.4
Uname: Linux 3.5.0-15-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly. The resume processing hung very near the end and will have appeared to have completed normally.
ApportVersion: 2.5.2-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rens 1902 F.... pulseaudio
Date: Sun Sep 23 10:58:55 2012
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: late resume
HibernationDevice: RESUME=UUID=349fdf3c-2041-44ee-81d5-3fe8c06de03a
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
InterpreterPath: /usr/bin/python3.2mu
MachineType: Acer Aspire 5630
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic root=UUID=e159b4b6-bbd0-4839-ac18-0adbd6a2552c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-15-generic N/A
 linux-backports-modules-3.5.0-15-generic N/A
 linux-firmware 1.93
SourcePackage: linux
Title: [Acer Aspire 5630] late resume failure
UpgradeStatus: Upgraded to quantal on 2012-08-30 (23 days ago)
UserGroups:

dmi.bios.date: 01/09/2007
dmi.bios.vendor: Acer
dmi.bios.version: V3.33
dmi.board.name: Grapevine
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV3.33:bd01/09/2007:svnAcer:pnAspire5630:pvrV3.33:rvnAcer:rnGrapevine:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5630
dmi.product.version: V3.33
dmi.sys.vendor: Acer

Revision history for this message
Rens Hamburger (renshamburger) wrote :
Revision history for this message
Rens Hamburger (renshamburger) wrote :

The version log

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc7-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Revision history for this message
Rens Hamburger (renshamburger) wrote :

This bug is fixed upstream.

tags: added: kernel-fixed-upstream
removed: needs-upstream-testing
Revision history for this message
Rens Hamburger (renshamburger) wrote :

This bugs is easily made by putting my acer into sleep (pause) put battery in place remove power line and try to wake it up.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This may be a duplicate of bug 1054732

tags: added: needs-bisect
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

I'd like to perform a reverse bisect to figure out which commit upstream fixes this regression. It would be very helpful to know the last kernel that had this issue and the first kernel that did not.

Can you test the following kernels and report back? We are looking for the first kernel version that doesn't have this bug:

v3.6-rc1: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc1-quantal/
v3.6-rc3: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc3-quantal/
v3.6-rc5: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc5-quantal/

You don't have to test every kernel, just up until the kernel that first does not have this bug.

Thanks in advance!

tags: added: performing-bisect
removed: needs-bisect
Revision history for this message
Rens Hamburger (renshamburger) wrote :

I have started testing with the 3.6rc3 this still contained the bug in 3.6rc5 the bug was still there.

I then downloaded the 3.6rc6 in this versoin the bug is fixed.

Hope this will help you fixing the bug.

penalvch (penalvch)
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Rens Hamburger, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (V3.60). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-v3.60
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Rens Hamburger (renshamburger) wrote :

My Acer laptop has died therefor I cannot test the new BIOS.

tags: removed: performing-bisect
Revision history for this message
penalvch (penalvch) wrote :

Rens Hamburger, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1054905/comments/10 regarding this you no longer having the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Rens Hamburger (renshamburger) wrote :

Mine Acer laptop has recently died and therefor I'm unable to test the new BIOS version. I now use an HP soon with Ubuntu 13.10

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