wake on lan dose not work

Bug #1051325 reported by Joni-Pekka Kurronen
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
acpi
Confirmed
Medium
Unassigned

Bug Description

System and installation:

https://sites.google.com/site/jpsdatareviewstheboy007/ubuntu-lts-12-4-companion-whit-ltsp-mpich2-elmer-openfoam

wakeonlan, powernap
Unfortunately could not get wakeonlan to work whit
AsROCK990FXextreme3 mainboard. If I ENABLE
PCI ON ( PME ) clients will startup again immediately after
shutdown ( there is 0.5 seconds power off state!!),
SO no way to do POWER OFF except 5 second
power off switch. If disable I can shutdown computers
remotely via ssh root@host shutdown -P now command
or HALT but I have to physically to POWER On from SWITCH.
AsROCK support have not solved issue. It can be very
tricky related Ubuntu ltsp boot config, acpi,... ext,...

Powernap ceased whole system,... machines did not
woke up operational condition after nap!
---
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
CheckboxSubmission: 1634721490cb888b86116f9499d96c01
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
Package: linux (not installed)
Tags: precise running-unity
Uname: Linux 3.6.0-030600rc6-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin mythtv netdev plugdev root sambashare scanner sudo syslog tape video
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: joni 2380 F.... pulseaudio
 /dev/snd/controlC1: joni 2380 F.... pulseaudio
 /dev/snd/controlC0: joni 2380 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe300000 irq 16'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,18497892,00100302'
   Controls : 43
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfe080000 irq 25'
   Mixer name : 'Nvidia GPU 42 HDMI/DP'
   Components : 'HDA:10de0042,104383f3,00100100'
   Controls : 18
   Simple ctrls : 3
Card2.Amixer.info:
 Card hw:2 'CinemaTM'/'Microsoft Microsoft® LifeCam Cinema(TM) at usb-0000:00:12.2-5, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB045e:075d'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 56
   Mono: Capture 36 [64%] [16.00dB] [on]
CheckboxSubmission: 1634721490cb888b86116f9499d96c01
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=c5de965b-1adc-40e4-ab8b-cddb8bd153c6
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-30-generic root=UUID=717426c9-bb8b-455c-b1c8-85f1e67cd245 ro reboot=pci quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-30-generic N/A
 linux-backports-modules-3.2.0-30-generic N/A
 linux-firmware 1.79.1
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.2.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin mythtv netdev plugdev root sambashare scanner sudo syslog tape video
dmi.bios.date: 06/29/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: 990FX Extreme3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd06/29/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn990FXExtreme3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :

Most likely boot related, other : asRock MainBoard BIOS, ltsp-server-standalone

affects: glib2.0 (Ubuntu) → grub (Ubuntu)
Revision history for this message
Steve Langasek (vorlon) wrote :

The bootloader has nothing to do with wake-on-lan. Reassigning to the kernel; though it's just as likely that you have a buggy ACPI implementation and not an Ubuntu bug at all.

affects: grub (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1051325

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc6-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : ProcEnviron.txt

apport information

tags: added: apport-collected precise running-unity
description: updated
tags: added: kernel-unable-to-test-upstream
removed: apport-collected needs-upstream-testing precise running-unity
Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :

kernel-unable-to-test-upstream

some problem whit header's file and Nvidia can not
install,...

could not install powernap powerwake,...

joni

====

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :

Possible reasons,...

I was surfing and trying to find glue for this problem.

One could be AMD 8520 power saweing state's, S3 S5

I do some BIOS setting's testing.

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise running-unity
description: updated
Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : AlsaDevices.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : AplayDevices.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : ArecordDevices.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : BootDmesg.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : Lspci.txt

apport information

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Joni-Pekka Kurronen (joni-kurronen) wrote : Lsusb.txt

apport information

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Joni-Pekka Kurronen (joni-kurronen) wrote : PciMultimedia.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : ProcEnviron.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : ProcModules.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : PulseList.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : UdevDb.txt

apport information

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Joni-Pekka Kurronen (joni-kurronen) wrote : UdevLog.txt

apport information

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Joni-Pekka Kurronen (joni-kurronen) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote : Re: [Bug 1051325] Re: wake on lan dose not work
Download full text (3.5 KiB)

hi,

Have tested dose not work, F9 settings, f10:

1) PCI PME enabled
2) PCI PME enabled + AMD POWER SAVE states

Behaviour:

PCI PME causes computer immediately startup after shutdown delay 0.1 -
0.5sec

So wakeonlan can not be tested whit that setting,...

I have wiresharked net while sending WOL's and there is no
other WOL's,...

Free suggestions what I'am unable to test at my lab now, busy whit
Master Thesis:
-could ubuntu make setup's to mainboard erthernet that dose not
dissapear
  at full power off ?
-could connected USB keyboard activate mainboard?
-could wireless nouse whit usb tongle activate mainboard?
-could RAM, 16G, cause power up?
-could AMD FX 8520 Liquid cooling fan system cause startup?
-could AMD FX 8250 build in Power save and sleep mode's somthing do
whit it?

There is something wrong at Ubuntu kernel as well
du they said they have some corrections,...
https://bugs.launchpad.net/bugs/1051325
.., but those did not work out eighter.

yours,
joni

17.09.2012 20.59.37, Joseph Salisbury kirjoitti:
> Would it be possible for you to test the latest upstream kernel?
> Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
> latest
> v3.6 kernel[0] (Not a kernel in the daily directory) and install both
> the linux-image and linux-image-extra .deb packages.
>
> Once you've tested the upstream kernel, please remove the 'needs-
> upstream-testing' tag. Please only remove that one tag and leave the
> other tags. This can be done by clicking on the yellow pencil icon
> next
> to the tag located at the bottom of the bug description and deleting
> the
> 'needs-upstream-testing' text.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will
> not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug
> as "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc6-quantal/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Tags added: needs-upstream-testing
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1051325
>
> Title:
> wake on lan dose not work
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
>
> System and installation:
>
>
> https://sites.google.com/site/jpsdatareviewstheboy007/ubuntu-lts-12-4
> -companion-whit-ltsp-mpich2-elmer-openfoam
>
> wakeonlan, powernap
> Unfortunately could not get wakeonlan to work whit
> AsROCK990FXextreme3 mainboard. If I ENABLE
> PCI ON ( PME ) clients will startup again immediately after
> shutdown ( there is 0.5 seconds power off state!!),
> SO no way to do POWER OFF except 5 second
> power off switch. If disable I can shutdown computers
> remotely via ssh root@host shutdown -P now command
> or HALT but I have to physically to POWER On fr...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Balou1974 (manuel-roeder) wrote :

I am having the same problems, but is surely not a problem of ubuntu. Debian Squeeze with 3.2.0 backports kernel and 2.6.32 Kernel is having exactly the same problems!!!! I am using UEFI Bios 1.5. I have already contacted the asrock support, but no answer except
the received reply. Very disappointing!

regards

Manuel

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :
Download full text (63.9 KiB)

hi,

I got it work only for while,...
    to get WakeOnLAN you should
      SUSPEND computer, then you can wake it up
         but not if shut down by POWER/OFF,...

After some testing I could not this work out due
is I had PCI enabled computer did wake up immediately
after shutdown,... some other PCI device build in motherboard
made wake up!!!!

joni

10.12.2012 16:34, Balou1974 kirjoitti:
> I am having the same problems, but is surely not a problem of ubuntu. Debian Squeeze with 3.2.0 backports kernel and 2.6.32 Kernel is having exactly the same problems!!!! I am using UEFI Bios 1.5. I have already contacted the asrock support, but no answer except
> the received reply. Very disappointing!
>
> regards
>
> Manuel
>

--

Joni-Pekka Kurronen
AMRINA, Insinööri AMK veneala

Dear customer,

We are going to solve this.
I will send you a password protected RAR file password= asrock to avoid that your virusscanner blocks it.
This is the magic packet tool that we used to test.
Then I would suggest that you run the test on 1 board, on the same way that I tested it, without boot devices, or you can also let it boot into Windows, and then shut windows down.
Then it must work.
If this doesn't work, I can discuss it with my manager, and maybe send a tested board, or you can send me the board, and I will thoroughly test the WOL.

I don't think it is related to the powersupply, I also tested it with a Be Quiet powersupply, and just also with a Coolermaster powersupply.

Kind regards/ mit freundlichen Grüßen,

ASRock Support

ASRock Europe B.V.
Bijsterhuizen 31-51
6604 LV Wijchen
The Netherlands
www.asrock.com

-----Original Message-----
From: Joni-Pekka Kurronen [mailto:<email address hidden>]
Sent: dinsdag 18 september 2012 10:49
To: ASRock Support
Subject: Re: 990FX Extreme3 WakeOnLan

hi,

I forget one possibility,...,..
  BeQuite Power Supply also talk'S
    whit mother board.

Your mother board's have had lot's
  of ACPI related problem's past according internet.

I do not belive I have defected
motherboard but If you like you
can send one of your tested motherboard's
and I will test it whit my:
-ram
-power supply
-prosesso whit cooling
-and mouse

If it works we have to then replace all three
motherboard's what I have purhased from
hardwaresand.

Operateing system will change change/controll
state of prosessor, ethernetcard as well power
mangment accpects - operateing system can mix
wol. I'am not supprised OS could even
update some software at devices / firmware
automatically.

At moment it look's that
-ram
-power supply
-prosesso whit cooling
-keyboard
-screen can as well talk whit PCI Graphics adapter
or mouse

can cause PCI PME to do startup or
build erthernet card causes startup
due some non WOL ip package at internet,...

Testing all that takes several hours and
I have limited time.

I have only wild guesses,...

It certain that your motherboard & BIOS is not stable and
has bug OR you have managed to manufacture and distribute
3 defeted motherboards to same address - youe to me.

I suggest you forward issue to desing deparment,
     this is not service level question.

There numrous motherboards where WOL (wake onlan ), powernap...

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :

ideas's:

-could it be driver ?

Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :

hi,

WakeOnLan works only from suspend state. That work's most cases.

Realted: -acpi

LTSP workstation can not be ken up from suspend state.

joni

affects: linux (Ubuntu) → acpi
Revision history for this message
Vangelis Tasoulas (cyberang3l) wrote :

Any solution/update for this one?

Just bought a PC with the same motherboard and I am facing exactly the same problem.

Revision history for this message
Joni-Pekka Kurronen (joni-kurronen) wrote :

hi,

1. allow wakeup at BIOS , below instructions from AsRock

===

Dear Joni,

I can see a whole range of mail correspondence, but just want to know which
BIOS version you use now and if you use default settings.
Please keep in mind that I cannot know your level of expertise, so I will
give maybe answers that you find stupid, but I will give all the answers,
and you can decide what you need.

There is an easy way to test WOL.
First of course you need to know the MAC address (which is not new to you)
1. disconnect all SATA devices and start the board
2. enter the BIOS and load default settings (F9) and change only Advanced>>
ACPI Configuration>> PCI Devices Power On to enabled, and save with F10
3. let the system start (it will probably end up in the UEFI BIOS if no boot
devices are found)
4. power down the system, but DO NOT disconnect the power cable
5. use magic packet to revive the board

This is the way we test it, and it eliminates all other possible causes.
When you disconnect the power, or switch it off, you must first allow the
system to boot, and then power it down before it works.
If the system is powered down with the power button it should always work.

Please let me know the outcome.

Kind regards/ mit freundlichen Grüßen,

Peter Fest (just call me Peter)

ASRock Support

====

2. suspend, it wakes up from susspend only ( sudo pm_suspend), NOT FROM POWER OFF !!!

Also note:

You might get another problem easyly, that is your computer
restart immediately after suhtdown or suspend. This happens for
example if you use machine as router, wifi hotspot ( hostapd )
installed,...

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