cannot install plug-in in Centos 5.8

Bug #1050589 reported by David Whitehouse
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

hplip 3.12.9 is installed on CentOS 5.8.

However, we cannot install an HP LaserJet P1102w, which requires a plugin. The plugin will download bot not install. The log mentions 15 packages that are not installed or which are obsolete, but some of the are installed (e.g. python-devel) and others are NOT CentOS/Red Hat packages at all (e.g. cups-ddk). The logs are attached.

Please refer to our original question #208196. So far we have not received any guidance as to what is causing the problem.

The printer cannot be tested, as it will not install. It does function just fine under Mac OS X 10.8

Thank you

Tags: hplip p1102w
Revision history for this message
David Whitehouse (dww-d) wrote :
Revision history for this message
goutam kodu (goutam-hplip) wrote :

Hi David,

Can you retry installing hplip-3.12.9 using the instructions provided at http://hplipopensource.com/hplip-web/install/manual/distros/centos.html

Delete the existing print queues in "system-config-printer" and re setup the device using "hp-setup -g" and paste its terminal output here.

To install plugin run command:

su -c" hp-plugin -i -g"

in terminal and paste its output here if you are seeing issue with plugin install.

Thanks,
goutam

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.