suspend crashes after upgrading kernel to 3.2.0-30

Bug #1050002 reported by Leo
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

I just update ubuntu 12.04 to the kernel 3.2.0-30 and together with it a lot of packeges in the system. I am running it on an HP Envy14 1050. suspend is not working at all. When I try to suspend the system it gets blocked and the fan keeps running. Only option is to press power button.

 When I first made a fresh install of the clean ubuntu 12.04 I had the problem that when restoring from suspend the screen was black, although some backlight was there.

I could fix it following this https://bugs.launchpad.net/ubuntu/+source/linux/+bug/989674/comments/20. Now, after the update the black screen after suspend has reappeared but with no backlight at all and the led in the caps lock key blinking.

The laptop is using a ATI radeon 5600 with the privative drivers.

During the update process there was an error with depmod . You can see the /var/log/dist-upgrade/apt-term.log file at the end.

leo@leo-HP-ENVY-14-1050es-NB-PC-SP:~$ lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04

Log started: 2012-09-12 00:46:46
(Reading database ... 198909 files and directories currently installed.)
Removing icedtea-7-jre-cacao ...
Selecting previously unselected package linux-image-3.2.0-30-generic.
(Reading database ... 198901 files and directories currently installed.)
Unpacking linux-image-3.2.0-30-generic (from .../linux-image-3.2.0-30-generic_3.2.0-30.48_amd64.deb) ...
Done.
Preparing to replace icedtea-7-jre-jamvm 7~u3-2.1.1~pre1-1ubuntu3 (using .../icedtea-7-jre-jamvm_7u7-2.3.2-1ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement icedtea-7-jre-jamvm ...
Preparing to replace openjdk-7-jre-lib 7~u3-2.1.1~pre1-1ubuntu3 (using .../openjdk-7-jre-lib_7u7-2.3.2-1ubuntu0.12.04.1_all.deb) ...
Unpacking replacement openjdk-7-jre-lib ...
Preparing to replace openjdk-7-jre-headless 7~u3-2.1.1~pre1-1ubuntu3 (using .../openjdk-7-jre-headless_7u7-2.3.2-1ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement openjdk-7-jre-headless ...
Preparing to replace python-problem-report 2.0.1-0ubuntu12 (using .../python-problem-report_2.0.1-0ubuntu13_all.deb) ...
Unpacking replacement python-problem-report ...
Preparing to replace python-apport 2.0.1-0ubuntu12 (using .../python-apport_2.0.1-0ubuntu13_all.deb) ...
Unpacking replacement python-apport ...
Preparing to replace apport 2.0.1-0ubuntu12 (using .../apport_2.0.1-0ubuntu13_all.deb) ...
apport stop/waiting
Unpacking replacement apport ...
Preparing to replace apport-gtk 2.0.1-0ubuntu12 (using .../apport-gtk_2.0.1-0ubuntu13_all.deb) ...
Unpacking replacement apport-gtk ...
Preparing to replace firefox-globalmenu 15.0+build1-0ubuntu0.12.04.1 (using .../firefox-globalmenu_15.0.1+build1-0ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement firefox-globalmenu ...
Preparing to replace firefox 15.0+build1-0ubuntu0.12.04.1 (using .../firefox_15.0.1+build1-0ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement firefox ...
Preparing to replace firefox-gnome-support 15.0+build1-0ubuntu0.12.04.1 (using .../firefox-gnome-support_15.0.1+build1-0ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement firefox-gnome-support ...
Preparing to replace firefox-locale-en 15.0+build1-0ubuntu0.12.04.1 (using .../firefox-locale-en_15.0.1+build1-0ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement firefox-locale-en ...
Preparing to replace firefox-locale-es 15.0+build1-0ubuntu0.12.04.1 (using .../firefox-locale-es_15.0.1+build1-0ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement firefox-locale-es ...
Preparing to replace firefox-locale-zh-hans 15.0+build1-0ubuntu0.12.04.1 (using .../firefox-locale-zh-hans_15.0.1+build1-0ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement firefox-locale-zh-hans ...
Preparing to replace totem-mozilla 3.0.1-0ubuntu21 (using .../totem-mozilla_3.0.1-0ubuntu21.1_amd64.deb) ...
Unpacking replacement totem-mozilla ...
Preparing to replace libtotem0 3.0.1-0ubuntu21 (using .../libtotem0_3.0.1-0ubuntu21.1_amd64.deb) ...
Unpacking replacement libtotem0 ...
Preparing to replace totem-plugins 3.0.1-0ubuntu21 (using .../totem-plugins_3.0.1-0ubuntu21.1_amd64.deb) ...
Unpacking replacement totem-plugins ...
Preparing to replace totem 3.0.1-0ubuntu21 (using .../totem_3.0.1-0ubuntu21.1_amd64.deb) ...
Unpacking replacement totem ...
Preparing to replace totem-common 3.0.1-0ubuntu21 (using .../totem-common_3.0.1-0ubuntu21.1_all.deb) ...
Unpacking replacement totem-common ...
Preparing to replace gir1.2-totem-1.0 3.0.1-0ubuntu21 (using .../gir1.2-totem-1.0_3.0.1-0ubuntu21.1_amd64.deb) ...
Unpacking replacement gir1.2-totem-1.0 ...
Preparing to replace glib-networking-common 2.32.1-1ubuntu1 (using .../glib-networking-common_2.32.1-1ubuntu2_all.deb) ...
Unpacking replacement glib-networking-common ...
Preparing to replace glib-networking 2.32.1-1ubuntu1 (using .../glib-networking_2.32.1-1ubuntu2_amd64.deb) ...
Unpacking replacement glib-networking ...
Preparing to replace glib-networking-services 2.32.1-1ubuntu1 (using .../glib-networking-services_2.32.1-1ubuntu2_amd64.deb) ...
Unpacking replacement glib-networking-services ...
Preparing to replace linux-firmware 1.79 (using .../linux-firmware_1.79.1_all.deb) ...
Unpacking replacement linux-firmware ...
Preparing to replace linux-generic 3.2.0.29.31 (using .../linux-generic_3.2.0.30.32_amd64.deb) ...
Unpacking replacement linux-generic ...
Preparing to replace linux-image-generic 3.2.0.29.31 (using .../linux-image-generic_3.2.0.30.32_amd64.deb) ...
Unpacking replacement linux-image-generic ...
Selecting previously unselected package linux-headers-3.2.0-30.
Unpacking linux-headers-3.2.0-30 (from .../linux-headers-3.2.0-30_3.2.0-30.48_all.deb) ...
Selecting previously unselected package linux-headers-3.2.0-30-generic.
Unpacking linux-headers-3.2.0-30-generic (from .../linux-headers-3.2.0-30-generic_3.2.0-30.48_amd64.deb) ...
Preparing to replace linux-headers-generic 3.2.0.29.31 (using .../linux-headers-generic_3.2.0.30.32_amd64.deb) ...
Unpacking replacement linux-headers-generic ...
Preparing to replace linux-libc-dev 3.2.0-29.46 (using .../linux-libc-dev_3.2.0-30.48_amd64.deb) ...
Unpacking replacement linux-libc-dev ...
Preparing to replace openjdk-7-jre 7~u3-2.1.1~pre1-1ubuntu3 (using .../openjdk-7-jre_7u7-2.3.2-1ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement openjdk-7-jre ...
Preparing to replace openjdk-7-jdk 7~u3-2.1.1~pre1-1ubuntu3 (using .../openjdk-7-jdk_7u7-2.3.2-1ubuntu0.12.04.1_amd64.deb) ...
Unpacking replacement openjdk-7-jdk ...
Preparing to replace policykit-1-gnome 0.105-1ubuntu3 (using .../policykit-1-gnome_0.105-1ubuntu3.1_amd64.deb) ...
Unpacking replacement policykit-1-gnome ...
Preparing to replace xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise1 (using .../xserver-xorg-input-synaptics_1.6.2-1ubuntu1~precise2_amd64.deb) ...
Unpacking replacement xserver-xorg-input-synaptics ...
Processing triggers for ureadahead ...
ureadahead will be reprofiled on next reboot
Processing triggers for hicolor-icon-theme ...
Processing triggers for shared-mime-info ...
Unknown media type in type 'all/all'
Unknown media type in type 'all/allfiles'
Unknown media type in type 'uri/mms'
Unknown media type in type 'uri/mmst'
Unknown media type in type 'uri/mmsu'
Unknown media type in type 'uri/pnm'
Unknown media type in type 'uri/rtspt'
Unknown media type in type 'uri/rtspu'
Processing triggers for man-db ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for desktop-file-utils ...
Processing triggers for gnome-menus ...
Processing triggers for gconf2 ...
Processing triggers for libglib2.0-0:i386 ...
Processing triggers for libglib2.0-0 ...
Setting up linux-image-3.2.0-30-generic (3.2.0-30.48) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/dkms 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic
Error! Problems with depmod detected. Automatically uninstalling this module.
DKMS: Install Failed (depmod problems). Module rolled back to built state.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic
update-initramfs: Generating /boot/initrd.img-3.2.0-30-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic
Generating grub.cfg ...
Found linux image: /boot/vmlinuz-3.2.0-30-generic
Found initrd image: /boot/initrd.img-3.2.0-30-generic
Found linux image: /boot/vmlinuz-3.2.0-29-generic
Found initrd image: /boot/initrd.img-3.2.0-29-generic
Found linux image: /boot/vmlinuz-3.2.0-23-generic
Found initrd image: /boot/initrd.img-3.2.0-23-generic
Found memtest86+ image: /boot/memtest86+.bin
Found Windows 7 (loader) on /dev/sda1
Found Windows Recovery Environment (loader) on /dev/sda2
Found Windows Recovery Environment (loader) on /dev/sda3
done
Setting up python-problem-report (2.0.1-0ubuntu13) ...
Setting up python-apport (2.0.1-0ubuntu13) ...
Setting up apport (2.0.1-0ubuntu13) ...
apport start/running
Setting up apport-gtk (2.0.1-0ubuntu13) ...
Setting up firefox (15.0.1+build1-0ubuntu0.12.04.1) ...
Please restart all running instances of firefox, or you will experience problems.
Setting up firefox-globalmenu (15.0.1+build1-0ubuntu0.12.04.1) ...
Setting up firefox-gnome-support (15.0.1+build1-0ubuntu0.12.04.1) ...
Setting up firefox-locale-en (15.0.1+build1-0ubuntu0.12.04.1) ...
Setting up firefox-locale-es (15.0.1+build1-0ubuntu0.12.04.1) ...
Setting up firefox-locale-zh-hans (15.0.1+build1-0ubuntu0.12.04.1) ...
Setting up libtotem0 (3.0.1-0ubuntu21.1) ...
Setting up totem-common (3.0.1-0ubuntu21.1) ...
Setting up totem (3.0.1-0ubuntu21.1) ...
Setting up totem-mozilla (3.0.1-0ubuntu21.1) ...
Setting up gir1.2-totem-1.0 (3.0.1-0ubuntu21.1) ...
Setting up totem-plugins (3.0.1-0ubuntu21.1) ...
Setting up glib-networking-common (2.32.1-1ubuntu2) ...
Setting up glib-networking-services (2.32.1-1ubuntu2) ...
Setting up glib-networking (2.32.1-1ubuntu2) ...
Setting up linux-firmware (1.79.1) ...
Setting up linux-image-generic (3.2.0.30.32) ...
Setting up linux-generic (3.2.0.30.32) ...
Setting up linux-headers-3.2.0-30 (3.2.0-30.48) ...
Setting up linux-headers-3.2.0-30-generic (3.2.0-30.48) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic
Setting up linux-headers-generic (3.2.0.30.32) ...
Setting up linux-libc-dev (3.2.0-30.48) ...
Setting up policykit-1-gnome (0.105-1ubuntu3.1) ...
Setting up xserver-xorg-input-synaptics (1.6.2-1ubuntu1~precise2) ...
Setting up openjdk-7-jre-headless (7u7-2.3.2-1ubuntu0.12.04.1) ...
Installing new version of config file /etc/java-7-openjdk/security/java.security ...
Installing new version of config file /etc/java-7-openjdk/jvm-amd64.cfg ...
Setting up openjdk-7-jre-lib (7u7-2.3.2-1ubuntu0.12.04.1) ...
Setting up icedtea-7-jre-jamvm (7u7-2.3.2-1ubuntu0.12.04.1) ...
Setting up openjdk-7-jre (7u7-2.3.2-1ubuntu0.12.04.1) ...
Setting up openjdk-7-jdk (7u7-2.3.2-1ubuntu0.12.04.1) ...
update-alternatives: using /usr/lib/jvm/java-7-openjdk-amd64/bin/jcmd to provide /usr/bin/jcmd (jcmd) in auto mode.
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Log ended: 2012-09-12 00:49:16

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pm-utils 1.4.1-9
ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
Uname: Linux 3.2.0-30-generic x86_64
NonfreeKernelModules: fglrx wl
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
Date: Wed Sep 12 20:56:22 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Leo (leoxweb) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pm-utils (Ubuntu):
status: New → Confirmed
Revision history for this message
Brad Needham (fishrcynic) wrote :

used fix as comment #20 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/989674/comments/20 and suspend works again. updated 12.04 amd64 as of october 13th, 2012. HP 320-1030.

Revision history for this message
penalvch (penalvch) wrote :

Leo, could you please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 1050002

affects: pm-utils (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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