remote printing using samba cups fails for pdf files

Bug #1047398 reported by Armin Oonk
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
samba (Ubuntu)
New
Medium
Unassigned

Bug Description

I have a small server with a printer (HP Officejet PRO K550) connected to it. I have shared this printer using samba with the rest of the network (Windows 7 pc's). I use the hpcups 3.12.2 driver.

The problem is that I can not print pdf files from the windows 7 pc. I can however print any other type of file (MS Word, png) from the windows pc. Also when I am on the server, I can print pdf files. When I look in the cups job list I can not see a job when I try to print a pdf file over the internet.

There are no entries in the samba log files (log.smbd & log.nmbd) or the cups log files (access_log & error_log) around the time I try to print a pdf from my windows pc.

lsb_release -rd:

Description: Ubuntu 12.04.1 LTS
Release: 12.04

samba:
  Installed: 2:3.6.3-2ubuntu2.3
  Candidate: 2:3.6.3-2ubuntu2.3
  Version table:
 *** 2:3.6.3-2ubuntu2.3 0
        500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     2:3.6.3-2ubuntu2.1 0
        500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     2:3.6.3-2ubuntu2 0
        500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

cups:
  Installed: 1.5.3-0ubuntu4
  Candidate: 1.5.3-0ubuntu4
  Version table:
 *** 1.5.3-0ubuntu4 0
        500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1.5.2-9ubuntu1 0
        500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

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tags: added: bot-comment
Martin Meredith (mez)
affects: ubuntu → cups (Ubuntu)
Revision history for this message
Armin Oonk (p-armvn-f) wrote :

Oke fixed it.

In the samba config file I added: use client driver = yes which seems to solve the problem. The real problem is that there are no reports in any of the log file which could indicate what the problem is.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Problem got solved by a change in the Samba configuration, so this seems to be most probably a Samba problem. Moving ...

affects: cups (Ubuntu) → samba (Ubuntu)
Dave Walker (davewalker)
Changed in samba (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Sebastiaan (saturnusdj) wrote :

This fixes the issue for me too. Thanks for posting.

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