unable to mount ID 04ce:0002 ScanLogic Corp. SL11R-IDE IDE Bridge on Ubuntu 12.04.01

Bug #1046712 reported by Albert Vilella
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

 I plugged it into a laptop with Ubuntu 12.04.1. I am used to the drives being automatically mounted, but this one doesn't show up in /media. After doing a dmesg, all I got is this:

[215298.671924] usb 2-1.1: new full-speed USB device number 5 using ehci_hcd
[215298.767330] scsi19 : usb-storage 2-1.1:1.0
[215299.841701] usb 2-1.1: reset full-speed USB device number 5 using ehci_hcd
[215300.017258] usb 2-1.1: reset full-speed USB device number 5 using ehci_hcd
[215300.197050] usb 2-1.1: reset full-speed USB device number 5 using ehci_hcd
[215300.372730] usb 2-1.1: reset full-speed USB device number 5 using ehci_hcd
I tried plugging in the adapter to the three different USB ports in my laptop (one of them USB 3.0), but got no luck with any of them. I get different devices under, for example: /dev/bus/usb/003/002 or /dev/bus/usb/002/004, but I don't get any /dev/sdbN links. The output blkid -o list -c /dev/null is just the laptop's partitions.

I have tried taking out the jumper, putting it as master and as CS Enabled, but didn't change the result.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: avilella 1963 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 54'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,104311e3,00100100 HDA:80862804,80860101,00100000'
   Controls : 25
   Simple ctrls : 12
Date: Thu Sep 6 09:39:59 2012
HibernationDevice: RESUME=UUID=5d9fe946-2c1b-4561-91f7-c958e1f2c895
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: ASUSTeK Computer Inc. U33Jc
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae root=UUID=dada662a-27ac-4618-a892-970f983aa682 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic-pae N/A
 linux-backports-modules-3.2.0-29-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/04/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U33Jc.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U33Jc
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU33Jc.208:bd06/04/2010:svnASUSTeKComputerInc.:pnU33Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU33Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U33Jc
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Albert Vilella (avilella) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc4-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Albert Vilella (avilella) wrote :

With the upstream kernel, dmesg is slightly more verbose, but still no mounting or /dev/sdbN device found:

[ 175.531463] usb 2-1.3: new full-speed USB device number 4 using ehci_hcd
[ 175.626505] usb 2-1.3: New USB device found, idVendor=04ce, idProduct=0002
[ 175.626510] usb 2-1.3: New USB device strings: Mfr=1, Product=1, SerialNumber=0
[ 175.626515] usb 2-1.3: Product: ScanLogic USBIDE
[ 175.626518] usb 2-1.3: Manufacturer: ScanLogic USBIDE
[ 175.627314] scsi5 : usb-storage 2-1.3:1.0
[ 176.700616] usb 2-1.3: reset full-speed USB device number 4 using ehci_hcd
[ 176.876168] usb 2-1.3: reset full-speed USB device number 4 using ehci_hcd
[ 177.051668] usb 2-1.3: reset full-speed USB device number 4 using ehci_hcd
[ 177.227343] usb 2-1.3: reset full-speed USB device number 4 using ehci_hcd

tags: removed: needs-upstream-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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