software-center doesn't load

Bug #1046645 reported by Alusa
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

When I click on the software-center icon it appears a new window with nothing in it and have to force terminate the window to exit.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.2.5
ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
Uname: Linux 3.2.0-30-generic x86_64
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
Date: Thu Sep 6 04:21:31 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 "Precise Pangolin" - amd64 (GNOME Shell Remix)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Alusa (alusa) wrote :
Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi, and thank you for your bug report. So that we can try to gather more information to help us to debug this issue, could you please try running Software Center in debug mode from a terminal window as follows:

  $ software-center --debug 2> /tmp/software-center-debug.log

Then follow the steps to reproduce the issue, and finally attach the file /tmp/software-center-debug.log to this bug report.

Thanks! Your help is much appreciated!

Changed in software-center (Ubuntu):
status: New → Incomplete
Revision history for this message
Alusa (alusa) wrote :

With the debug mode activated the software center window doesn't even appear.

Changed in software-center (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Alusa (alusa) wrote :

The software-center window managed to appear with the debug mode on, here is the new log, to trigger the problem I just open the software center and the window will not respond.

Alusa (alusa)
Changed in software-center (Ubuntu):
status: Confirmed → Fix Released
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