Data Commons

lost password email doesn't appear to be sending

Bug #1046379 reported by Ethan Miller
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Data Commons
Fix Released
Critical
Paul Fitzpatrick

Bug Description

When a user loses a password and then asks for it to be re-sent, the email promised by the website doesn't arrive (tested on a gmail account). Needs another test?

Revision history for this message
Paul Fitzpatrick (paulfitz) wrote :

Hmm. Works for me... Can you check your spam folder, just to make sure it didn't get dumped there?

Revision history for this message
Ethan Miller (leaving-omelas) wrote :

Duh. Yep, there it was. Should we add a note to the message "a new password has ben sent to your email address" that says "(don't forget to check your spam folder if it doesn't seem to appear!)"

Revision history for this message
Paul Fitzpatrick (paulfitz) wrote :

I took some technical measures (rDNS and SPF configuration) to make our server look less shady. Password resets are now passing gmail's filters for me. I also added a note about checking spam folder. Thanks Ethan!

Changed in datacommons:
assignee: nobody → Paul Fitzpatrick (paulfitz)
status: New → Fix Released
importance: Undecided → Critical
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