Firefox crashes when typing in Unity HUD

Bug #1041982 reported by Tomas Cassidy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Steps to reproduce:

1. Open firefox
2. Press [alt] to open HUD
3. Type something into the HUD textbox
4. Firefox crashes

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 14.0.1+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tom 1988 F.... pulseaudio
BuildID: 20120713224749
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfe420000 irq 50'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:10ec0662,103c1495,00100101 HDA:80862805,80861495,00100000'
   Controls : 30
   Simple ctrls : 13
Channel: Unavailable
CurrentDmesg:
 Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
 dmesg: write failed: Broken pipe
Date: Mon Aug 27 10:03:39 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IpRoute:
 default via 192.168.0.254 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.138 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MostRecentCrashID: bp-5658de4d-0bb0-4e70-8833-ad92e2120827
PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/preferences.js
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=14.0.1/20120713224749 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla 2.96-0ubuntu4.1
 djview-plugin 4.9-1
 totem-mozilla 3.0.1-0ubuntu21
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 07/01/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J01 v02.09
dmi.board.asset.tag: AUD12802WJ
dmi.board.name: 1495
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: AUD12802WJ
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.09:bd07/01/2011:svnHewlett-Packard:pnHPCompaq8200EliteSFFPC:pvr:rvnHewlett-Packard:rn1495:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Compaq 8200 Elite SFF PC
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Tomas Cassidy (tomas-cassidy) wrote :
description: updated
Revision history for this message
Tomas Cassidy (tomas-cassidy) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Tomas Cassidy, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in firefox (Ubuntu):
status: New → Invalid
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