update-manager : "could not calculate the upgrade...this may be caused be held packages"

Bug #1036860 reported by Doug Heying
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When update manager runs, I get this:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

Please report this bug against the "update-manager" package and include the following error message:
'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages'

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.9
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
Date: Tue Aug 14 17:26:54 2012
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1344979421
 com.ubuntu.update-manager show-details true
 com.ubuntu.update-manager window-height 658
 com.ubuntu.update-manager window-width 600
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to precise on 2012-05-19 (87 days ago)

Revision history for this message
Doug Heying (doug1971) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.

Could you please open a terminal and run the command:
$ sudo apt-get -o Debug::pkgProblemResolver=true dist-upgrade

and attach the output to this bug report.

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Doug Heying (doug1971) wrote :
Revision history for this message
Doug Heying (doug1971) wrote :
Revision history for this message
Doug Heying (doug1971) wrote :

Sorry for the dupe attachment. Firefox crashed during the first upload.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for the logs. I'm marking this report as duplicate of bug 1036794

Changed in update-manager (Ubuntu):
status: Incomplete → Confirmed
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