unrecognized smartphone (lg 8800)

[ABNormal]

i tried to connect rhythmbox and my smartphone LG 8800 with no luck.

i opened a terminal and wrote: mtp-detect | grep idVendormtp
the answer is
Device 0 (VID=1004 and PID=631c) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team

so this is it.
thx
---
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Package: libmtp (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
RelatedPackageVersions:
 hal N/A
 udev 175-0ubuntu9
Tags: precise
Uname: Linux 3.2.0-27-generic i686
UpgradeStatus: Upgraded to precise on 2012-07-24 (19 days ago)
UserGroups: adm admin cdrom dialout dip disk fax floppy fuse lpadmin plugdev sambashare tape video

[Logan Rosen (logan)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1035674
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[ABNormal (abnormal1962)]

apport information

[ABNormal (abnormal1962)]

apport information

[ABNormal (abnormal1962)]

apport information

[Launchpad Janitor (janitor)]

[Expired for libmtp (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[mchelem (mchelem)]

Although I got this error, with the same VID and PID, my smartphone is an LG-610. It has been recently added to libmtp. See http://sourceforge.net/p/libmtp/code/ci/9cf4598b786dbdbab0b812aa9332ffe69cef6ba1/

This happened because someone filled a bug:
http://dev.sf.net/p/libmtp/bugs/662/

I downloaded the trunk and was able to connect my phone.
If getting the latest version doesn't help, you could do exactly as instructed:

"report this VID/PID and the device model to the libmtp development team"

[Rolf Leggewie (r0lf)]

yes, somebody please report this model to the upstream devs so that they can include the information and everybody benefits

[Dylan Aïssi (daissi)]

Should be fixed since Vivid (libmtp 1.1.8-1ubuntu2)

 http://sourceforge.net/p/libmtp/bugs/1171/