Audio not working with Alsa and Creative Xtreme Audio

[sandra wittenbrock]

We cannot get the sound to work on this system. No sound. Not muted, not low volume. Speakers have been tested. New sound card.

linux-sound-base alsa-base and alsa-utils have been reinstalled

uname -a
Linux loren 2.6.32-41-generic #94-Ubuntu SMP Fri Jul 6 18:00:34 UTC 2012 x86_64 GNU/Linux

play -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 0: CA0110 Analog [CA0110 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 1: CA0110 Digital [CA0110 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.21.

head -n 1 /proc/asound/card*/codec#*
Codec: Creative CA0110-IBG

/proc/asound# ls
card0 cards devices Generic hwdep modules oss pcm seq timers version

lsb_release -rd
Description: Ubuntu 10.04.4 LTS
Release: 10.04

test@loren:~$ dpkg -l | grep alsa
ii alsa-base 1.0.24+dfsg-0ubuntu2~lucid1 ALSA driver configuration files
ii alsa-utils 1.0.24.2-0ubuntu6~lucid. Utilities for configuring and using ALSA
ii alsamixergui 0.9.0rc2-1-9 graphical soundcard mixer for ALSA soundcard driver
ii bluez-alsa 4.60-0ubuntu8 Bluetooth audio support
ii gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 ALSA sound mixer for GNOME
ii gstreamer0.10-alsa 0.10.28-1 GStreamer plugin for ALSA
rc linux-backports-modules-alsa-2.6.32-41-generic 2.6.32-41.43 Ubuntu supplied Linux modules for version 2.6.32 ALSA snapshots.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I have the same card installed on similar hardware, also lucid. There it works. On the working system I have:

uname -a
Linux spencer 2.6.32-33-generic #72-Ubuntu SMP Fri Jul 29 21:07:13 UTC 2011 x86_64 GNU/Linux

ls /proc/asound
card0 card1 cards Creative devices hwdep meminfo modules NVidia oss pcm seq timers version

root@spencer:/proc/asound# cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.24.
Compiled on Sep 7 2011 for kernel 2.6.32-33-generic (SMP).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: pulseaudio 1:0.9.22~0.9.21+stable-queue-32-g8478-0ubuntu14
ProcVersionSignature: Ubuntu 2.6.32-41.94-generic 2.6.32.59+drm33.24
Uname: Linux 2.6.32-41-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices: aplay: device_list:240: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:240: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer2', '/dev/sequencer'] failed with exit code 1:
Date: Wed Aug 8 14:11:25 2012
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Title: Pulseaudio is not running
dmi.bios.date: 11/10/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.0a
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: H8DG6/H8DGi
dmi.board.vendor: Supermicro
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 1234567890
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.0a:bd11/10/2011:svnSupermicro:pnH8DG6/H8DGi:pvr1234567890:rvnSupermicro:rnH8DG6/H8DGi:rvr1.0:cvnSupermicro:ct17:cvr1234567890:
dmi.product.name: H8DG6/H8DGi
dmi.product.version: 1234567890
dmi.sys.vendor: Supermicro

[Luke Yelavich (themuso)]

Please try booting an Ubuntu 12.04 live CD, and testing whether your sound card works in 12.04. If so, I would advise considering upgrading from 10.04 to 12.04.

[sandra wittenbrock (sandra-hpcrd)]

Thanks for the quick response. Unfortunately, I wasn't able to bring
upt the 12.04 live CD I burned, but I did do a bunch more comparison
between the system where this card has a working driver, and the one
where it does not.

On the working system, I installed linux-alsa-driver-modules-$(uname -r)
 or linux-alsa-driver-modules-2.6.32-33-generic, and it is running
Advanced Linux Sound Architecture Driver Version 1.0.24

On the system where sound does not work, it is running kernel 2.6.32-42,
and linux-alsa-driver-modules only go up to 2.6.32-34.

The most recent driver module is
linux-alsa-driver-modules-2.6.32-34-generic, and the latest kernel is
2.6.32-42.

I'm trying to build the driver from source.

Sandra

On 08/08/2012 09:03 PM, Luke Yelavich wrote:
> Please try booting an Ubuntu 12.04 live CD, and testing whether your
> sound card works in 12.04. If so, I would advise considering upgrading
> from 10.04 to 12.04.
>

[sandra wittenbrock (sandra-hpcrd)]

For now I am running an older kernel, and sound it working.

Sandra

On 08/08/2012 09:03 PM, Luke Yelavich wrote:
> Please try booting an Ubuntu 12.04 live CD, and testing whether your
> sound card works in 12.04. If so, I would advise considering upgrading
> from 10.04 to 12.04.
>

[Luke Yelavich (themuso)]

On Wed, Aug 15, 2012 at 04:20:04AM EST, sandra wittenbrock wrote:
> Thanks for the quick response. Unfortunately, I wasn't able to bring
> upt the 12.04 live CD I burned, but I did do a bunch more comparison

What problems did you experience when you attempted to boot 12.04 on the affected system? Plesae file bugs for them if you can so they can be resolved.

[dino99 (9d9)]

That version is no more supported