Ubuntu
xserver-xorg-video-nouveau package

REGRESSION: Display does not wake after suspend on E6500

Bug #1032299 reported by Charles M. Hannum on 2012-08-02

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-nouveau (Ubuntu)	Expired	Low	Unassigned

Bug Description

In all Ubuntu versions from 11.04 to 12.04, suspend/resume worked fine on my Dell E6500 (modulo other less serious bugs and some slowdowns in the initial 11.10 version). However, as of around 2 months ago, the display no longer comes on when I resume.

Note: I cannot say for sure that this is an X or NVIDIA bug and not a kernel bug. I have no information on which update exactly broke it.

Also note: This seems to have happened at the same time as an intermittent problem where waking the display from sleep/lock causes it (sometimes, not always) to be deathly slow and basically unusable.

I was originally using the x-updates PPA, because it fixed some other problems a while back, but I've switched back to the mainline nvidia-current, and the behavior has not changed at all.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
NonfreeKernelModules: openafs nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 295.40 Thu Apr 5 21:37:00 PDT 2012
GCC version: gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5)
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu11
Architecture: amd64
CompizPlugins: [core,composite,opengl,decor,resize,resizeinfo,compiztoolbox,grid,imgpng,regex,place,gnomecompat,session,mousepoll,vpswitch,imgjpeg,firepaint,wobbly,move,animation,workarounds,fade,animationaddon,cube,scale,td,rotate,unitymtgrabhandles,cubeaddon,expo,unityshell]
CompositorRunning: compiz
Date: Thu Aug 2 13:03:05 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
nvidia-current, 295.40, 3.2.0-27-generic, x86_64: installed
openafs, 1.6.1, 3.2.0-27-generic, x86_64: installed
GraphicsCard:
NVIDIA Corporation G98M [Quadro NVS 160M] [10de:06eb] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:024f]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
JockeyStatus:
xorg:nvidia_173 - NVIDIA accelerated graphics driver (Proprietary, Disabled, Not in use)
xorg:nvidia_173_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, In use)
xorg:nvidia_current_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
MachineType: Dell Inc. Latitude E6500
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=fdd18aee-a124-48af-9915-93b73978d72f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf:
Section "Device"
  Identifier "Default Device"
  Option "NoLogo" "True"
EndSection
dmi.bios.date: 09/17/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0X564R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd09/17/2009:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0X564R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.8-0ubuntu1.2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.19.0-0ubuntu1~xup1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Tags:

Revision history for this message

Charles M. Hannum (z-root-ihack-net) wrote on 2012-08-02:

.proc.driver.nvidia.params.txt Edit (455 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (71.3 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (735 bytes, application/x-gzip)
CurrentDmesg.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (327.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (48.1 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (15.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (833 bytes, text/plain; charset="utf-8")
NvidiaBugReportLog.txt Edit (656 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (121.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (264.7 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (589 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (27.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (33.8 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (18.2 KiB, text/plain; charset="utf-8")
nvidia-bug-report.log.gz Edit (58.1 KiB, application/x-gzip)
nvidia-settings.txt Edit (205.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (22.0 KiB, text/plain; charset="utf-8")

bugbot (bugbot) on 2012-08-09

affects:

xorg (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-10-17:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2014-01-09:

Charles M. Hannum, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-nouveau REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-nouveau (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-03-11:

[Expired for xserver-xorg-video-nouveau (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

=JeffH (jeff-hodges) wrote on 2014-07-16:

I recently "upgraded" to 12.04.4 on my Dell E6500 (on which I had 10.04.4 running quite smoothly for years) and this bug has bitten me and so far none of the resolutions I've found & tried via various forums has worked to resolve it. I am quite sad. :(

Revision history for this message

penalvch (penalvch) wrote on 2014-07-18:

=JeffH, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette