Ubuntu
update-manager package

update-manager crashed with ImportError in /usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeCache.py: No module named utils

Bug #1031664 reported by Adrián on 2012-08-01

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	update-manager (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

Just started Software Updater

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: update-manager 1:0.168
ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
Uname: Linux 3.5.0-6-generic x86_64
ApportVersion: 2.4-0ubuntu6
Architecture: amd64
Date: Wed Aug 1 10:55:16 2012
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
b'com.ubuntu.update-manager' b'first-run' b'false'
b'com.ubuntu.update-manager' b'launch-time' b'1343552633'
b'com.ubuntu.update-manager' b'show-details' b'true'
b'com.ubuntu.update-manager' b'window-height' b'646'
b'com.ubuntu.update-manager' b'window-width' b'565'
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724.2)
InterpreterPath: /usr/bin/python3.2mu
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
ProcEnviron:
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with ImportError in /usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeCache.py: No module named utils
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Tags:

Revision history for this message

Adrián (jaksi) wrote on 2012-08-01:

Aptdaemon.txt Edit (4.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.9 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt.txt Edit (59.4 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt.txt Edit (45.0 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (44.4 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (810 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (652 bytes, text/plain; charset="utf-8")

visibility:

private → public

Apport retracing service (apport) on 2012-08-01

tags:	removed: need-duplicate-check
Changed in update-manager (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-08-08:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status:	New → Confirmed

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Ubuntuupdate-manager package