Touchpad is locked up, can’t move the mouse pointer or tap to click

Bug #1030244 reported by Adolfo Jayme Barrientos
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Expired
Low
Unassigned

Bug Description

My touchpad locks itself up after some time of usage, until I kill the X server/log out/reboot.

While the touchpad is locked up, I can't move the mouse pointer or tap to click (a right-click is triggered instead). Hardware buttons function normally, and I can still use the left one to make a left click. The only way to interact to my computer is via keyboard, I don't have an external mouse to try if it works during lock-ups.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xserver-xorg-input-synaptics 1.6.2-1ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
Uname: Linux 3.5.0-6-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.4-0ubuntu6
Architecture: i386
Date: Sat Jul 28 03:28:53 2012
DistUpgraded: 2012-07-15 11:52:50,861 DEBUG enabling apt cron job
DistroCodename: quantal
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: Gateway LT20
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-6-generic root=UUID=cb08d70f-ef32-46a2-ab7d-5144014bb02e ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: Upgraded to quantal on 2012-07-15 (12 days ago)
dmi.bios.date: 09/04/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: LT20
dmi.board.vendor: Acer
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.modalias: dmi:bvnAcer:bvrV1.10:bd09/04/2009:svnGateway:pnLT20:pvrV1.10:rvnAcer:rnLT20:rvrV1.10:cvnAcer:ct10:cvrV1.10:
dmi.product.name: LT20
dmi.product.version: V1.10
dmi.sys.vendor: Gateway
version.compiz: compiz 1:0.9.8+bzr3249-0ubuntu2
version.libdrm2: libdrm2 2.4.37-0ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.3-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.3-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.12.1.902-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~really6.14.4-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.19.0-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.1-1build1

Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :
description: updated
Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :

OK, I've just discovered a way to unlock the touchpad without having to log out/kill X: switch to a virtual terminal and back to the desktop.

This makes this bug way less annoying for me.

summary: - Tocuhpad is locked up, can’t move the mouse pointer or tap to click
+ Touchpad is locked up, can’t move the mouse pointer or tap to click
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → Medium
Revision history for this message
penalvch (penalvch) wrote :

Adolfo Jayme, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Medium → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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