[nvidia] Xorg freeze

[Rich Price]

This is yet another case of a hard freeze which started happening after upgrading to Ubuntu 12.04. The freeze usually happens when using Firefox to access something like a Youtube video. Though this is not always the case.

The upgrade was done about two weeks ago and when I did a update Friday the freeze started happening within minutes after the Desktop was powered up. IE: The problem was much worse after the upgrade!

The Dell is also freezing under Ubuntu 2d whenever I start Firefox!

The freeze is immediate and it has not happened under Ubuntu 2d with any other application.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
Uname: Linux 3.2.0-26-generic i686
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86 Kernel Module 295.40 Thu Apr 5 21:28:09 PDT 2012
 GCC version: gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5)
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CurrentDmesg:
 [ 42.568030] eth0: no IPv6 routers present
 [ 61.529598] init: mysql post-start process (1042) terminated with status 1
 [ 70.066948] init: plymouth-stop pre-start process (1713) terminated with status 1
 [ 1032.933089] sched: RT throttling activated
 [ 1034.961927] NVRM: Xid (0000:01:00): 13, 0001 00000000 00005097 00000548 3f800000 00000080
Date: Sun Jul 22 14:46:26 2012
DistUpgraded: 2012-07-10 15:54:00,643 DEBUG enabling apt cron job
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
 nvidia-current, 295.40, 3.0.0-16-generic, i686: installed
 nvidia-current, 295.40, 3.2.0-26-generic, i686: installed
ExtraDebuggingInterest: Yes,
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 NVIDIA Corporation G86 [GeForce 8300 GS] [10de:0423] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation Device [10de:0494]
JockeyStatus:
 xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, In use)
 xorg:nvidia_current_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
MachineType: Dell Inc. Inspiron 530
ProcKernelCmdLine: root=UUID=9c842111-a0d0-46db-9511-94f5833f3f96 ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to precise on 2012-07-10 (11 days ago)
dmi.bios.date: 07/12/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.3
dmi.board.name: 0RY007
dmi.board.vendor: Dell Inc.
dmi.board.version: ���
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnDellInc.:bvr1.0.3:bd07/12/2007:svnDellInc.:pnInspiron530:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Inspiron 530
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.8-0ubuntu1.2
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

[Rich Price (rich-gandalf)]

I have discovered what MAY be a workaround for this bug. I installed gnome-session-fallback 3.2.1-0ubuntu8 on my desktop and [so far] I have not experianced any freezes while running gnome classic. I would like to wait a while to be sure but it looks good so far.

[Rich Price (rich-gandalf)]

The workaround seems to be solid. No freezes in last 2 days.

[irv (irv-hbci)]

Rich, does this mean you can't use Unity for a desktop? I have had a similar problem, but I get a lockup using Firefox or Chrome browser, but I am not sure it is even that. I can make it lockup by just moving the scroll bar in any windows. Then again I try to lock it up and it won't lock. Sometimes it will lock a couple of times a day, then it goes for days without locking up. I have read the syslog and it really does not tell me anything. It is always different. It seems to be a kernel thing.
even when it lock (and I can't get anything to respond to keyboard or mouse clicks, it will go to a prompt when I hit the Ctrl/Alt F2, from there I can run sudo shutdown now, and it will shut down. This gets me away from just hitting the power button and corrupting some files.
It seems in the graphic mode I can't do anything but at the prompt I can.
I installed a new SSD 180gig, reinstalled Ubuntu 12.04 and it still lockup. But it ran about three days before it did.
I am using a Dell Inspiron 1521 with the AMD 64bit. Running Ubuntu 64bit version. I do not have a nvidia graphics card.

[Rich Price (rich-gandalf)]

To: bugbot

What information was used to decide to change
affects: xorg (Ubuntu) → nvidia-graphics-drivers (Ubuntu) ?

To: irv

1. If I use Unity 2d I freeze as soon as I start Firefox [every time]. With Unity 3d my symptoms are more like yours.

2. You should open your own bug report for your PC. This is recommended in last paragraph of section 3 here -
https://help.ubuntu.com/community/ReportingBugs

This link may also be interesting to you

https://lists.ubuntu.com/archives/ubuntu-devel/2009-March/027868.html

[Rich Price (rich-gandalf)]

Computer froze again while running gnome. Bad.
But it ran fine for 5 days before it froze. Not so bad.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Rich Price (rich-gandalf)]

The freeze still seems to happen about twice a week.
Reminds me of the early Windows releases.
I sure hope someone starts looking at this soon.

[Chris Carlin (crcarlin)]

I have similar troubles. The freezes were less frequent when I upgraded to kernel 3.4.0-030400-generic but they still occur.

I'm running a GeForce 6150 LE and "dkms status" says:
nvidia-173-updates, 173.14.35, 3.2.0-30-generic, x86_64: installed
nvidia-173-updates, 173.14.35, 3.4.0-030400-generic, x86_64: installed

dmesg ends with:
[ 3361.843042] NVRM: Xid (0000:05): 9, Channel 00000000 Instance 00008069 status 0000001d
[ 3361.844898] NVRM: Xid (0000:05): 9, Channel 00000020 Instance 00000000 Intr 00100000

Is there anything we can do to help troubleshoot this?

[Rich Price (rich-gandalf)]

I am still having periodic freezes. Has anyone done any work on this?