[edgy] crash in firefox [@ ~nsCOMPtr_base] [@ ~nsInstallInfo] [@ RunChromeInstallOnThread]

[zaki shakir]

Binary package hint: firefox

From the Attached Crash Report:
Distro Release: Ubuntu 6.10
System Arch: i686
Package (version): firefox (2.0.0.3+0dfsg-0ubuntu0.6.10)
Source Package: firefox

Original Description:

it failed while I was downloading add-on´s

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you zaki for the bug report. But unfortunately we need the FULL report.

You can upload it from /var/crash/ to https://launchpad.net/ubuntu/+source/firefox/+bug/102767/+addcomment; or also you'd prefer to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs.

Please if this crash is reproducible describe the steps that lead to it.

Also indicate which extensions/plugins do you have enabled.

This will greatly aid us in tracking down your problem.

Thanks in advance

[zaki shakir (zakiariannshakir)]

Wow, I did not expect anyone to be up this early. I can find it (New to
this OS) sorry. Hilario, would you know where on my system I could find
it again? Ubuntu is the OS I believe I just installed this morning. I
personal with out any technical experience felt the error was triggered
by the updates and add-on I was installing.

Zaki Shakir

On Wed, 2007-04-04 at 08:33 +0000, Hilario J. Montoliu (hjmf) wrote:
> Thank you zaki for the bug report. But unfortunately we need the FULL
> report.
>
> You can upload it from /var/crash/ to
> https://launchpad.net/ubuntu/+source/firefox/+bug/102767/+addcomment; or
> also you'd prefer to obtain a backtrace by following the instructions on
> https://wiki.ubuntu.com/MozillaTeam/Bugs.
>
> Please if this crash is reproducible describe the steps that lead to it.
>
> Also indicate which extensions/plugins do you have enabled.
>
> This will greatly aid us in tracking down your problem.
>
> Thanks in advance
>
> ** Changed in: firefox (Ubuntu)
> Assignee: (unassigned) => Hilario J. Montoliu (hjmf)
> Status: Unconfirmed => Needs Info
>
> ** Tags added: mt-needreport
>

[Hilario J. Montoliu (hjmf) (hmontoliu)]

> Hilario, would you know where on my system I could find it again?

Just open the browser with this address:
https://launchpad.net/ubuntu/+source/firefox/+bug/102767/+addcomment

Then just in the File area of the Include Attachment section type
/var/crash/_lib_firefox_firefox-bin.1000.crash

Then the crash file (which can be quite big) will be uploaded so we can investigate further

Thank you in advance.

[zaki shakir (zakiariannshakir)]

ATTN: Hilario J. Montoliu (hjmf)

From Zaki Shakir

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you Zaki.

Taking report to retrace.

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retrace done:
...
#3 <signal handler called>
#4 0xb7ddb6a1 in ~nsCOMPtr_base (this=<value optimized out>)
    at nsCOMPtr.cpp:81

#5 0xb013ea59 in ~nsInstallInfo (this=0x91f5880)
    at ../../dist/include/xpcom/nsCOMPtr.h:542

#6 0xb0152983 in RunChromeInstallOnThread (data=0x91f5880)
    at nsSoftwareUpdateRun.cpp:714
 rv = 0
 listener = (class nsIXPIListener *) 0x85db2a8
 kZipReaderCID = {m0 = 1965467448, m1 = 38450, m2 = 4563,
  m3 = ""}
#7 0xb7d9c3ad in _pt_root (arg=0x90968d8) at ptthread.c:220

#8 0xb7d68504 in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
...

Tagging as mt-confirm for further processing

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retraced Thread Stacktrace

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Zaki, do you remember what add-on were you downloading when it crashed?
Does it work?
What other extensions/plugins do you have enabled?

Thank you in advance.

(this crash may be related to ug #91519, Firefox Crash [@~nsCOMPtr_base] [@~nsInstallInfo] [@nsSoftwareUpdate::InstallJarCallBack] )

[zaki shakir (zakiariannshakir)]

Yes Sir,
    I was downloading themes for Thunderbird and firefox web browser. I
think it was the x-mas theme for firefox at the moment.

Zaki

Hilario J. Montoliu (hjmf) wrote:
> Zaki, do you remember what add-on were you downloading when it crashed?
> Does it work?
> What other extensions/plugins do you have enabled?
>
> Thank you in advance.
>
> (this crash may be related to ug #91519, Firefox Crash [@~nsCOMPtr_base]
> [@~nsInstallInfo] [@nsSoftwareUpdate::InstallJarCallBack] )
>
>

[Alexander Sack (asac)]

Hi,

we have not received any duplicates for some time. Thus, this crash was likely due to some unique plugin extension combination or has been fixed in the meantime.

Thanks for your contribution. Don't hesitate to submit new crashes,

 - Alexander

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Marking as dup as there seems to be another crash with a similar stacktrace