[feisty] firefox/epiphany do not browse

[Fabrizio Balliano]

after one of the latest updates my firefox and epiphany don't browse anymore, i always get "cannot contact server..." page but all other browers (konqueror, wine internet explore) browse correctly

i tried to remove my ~/.mozilla dir but no changes
i tried to download the firefox package from mozilla website but no changes
i tried to remove /etc/firefox but no changes

i think that it could be a problem outside the firefox package but i don't know where to look :-\

[Alexander Sack (asac)]

On Mon, Apr 02, 2007 at 10:55:34PM -0000, Fabrizio Balliano wrote:
> You have been subscribed to a public bug:
>
> after one of the latest updates my firefox and epiphany don't browse
> anymore, i always get "cannot contact server..." page but all other
> browers (konqueror, wine internet explore) browse correctly
>
> i tried to remove my ~/.mozilla dir but no changes
> i tried to download the firefox package from mozilla website but no changes
> i tried to remove /etc/firefox but no changes
>
> i think that it could be a problem outside the firefox package but i
> don't know where to look :-\

Try to change useragent in about:config, replace feisty by fesity.

 - Alexander

[Fabrizio Balliano (fabrizio-balliano)]

the only entry in about:config with feisty in the value is a comment, i think it's not that useful but i try to change it as you suggested, you can see the change in the attachment, anyway... firefox still continue to not work :-\

[Alexander Sack (asac)]

On Tue, Apr 03, 2007 at 07:03:11AM -0000, Fabrizio Balliano wrote:
> the only entry in about:config with feisty in the value is a comment, i
> think it's not that useful but i try to change it as you suggested, you
> can see the change in the attachment, anyway... firefox still continue
> to not work :-\

Yes, that was the right field. There are indeed proxies/firewalls that
filter streams that contain IST in useragent. However if it didn't fix
for you you probably have a different bug.

You could try to change it to edgy ... as this worked for those with
such a firefox.

Anyway, do you have any extensions installed?

Try to disable them temporarily by starting ffox in safe-mode:

 # firefox -safe-mode

Thanks,

 - Alexander

[Fabrizio Balliano (fabrizio-balliano)]

i had extensions but i erasad my home/.mozilla and /etc/firefox thus not extensions and other things were loaded

safe-mode did not have any effect

changing useragent to edgy did not have any effect

anyway i did not updated from edgy to feisty but i already had feisty (from herd4) but firefox stopped working about friday of the last week

[Alexander Sack (asac)]

On Tue, Apr 03, 2007 at 11:33:03AM -0000, Fabrizio Balliano wrote:
> i had extensions but i erasad my home/.mozilla and /etc/firefox thus not
> extensions and other things were loaded

So is /etc/firefox again in place or is it still gone?

 - Alexander

 p.s. please take care that the bug is listed as To: or CC: when
      replying to this mail (e.g. /reply-all/).
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[Fabrizio Balliano (fabrizio-balliano)]

it works now after the latest feisty updates, maybe it could be a libnss or something like that

[Fabrizio Balliano (fabrizio-balliano)]

after a bit of test i restored the original /etc/firefox and my ~/.mozilla, evey test i did in the past days was done with and without /etc/firefox and ~/.mozilla

[Alexander Sack (asac)]

OK, so I assume we can close this, right?

[Fabrizio Balliano (fabrizio-balliano)]

right, go close it :)