Unable to modify reviews due to an unknown error

[GrouchyGaijin]

Each time I tried to modify a review the update failed due to an unknown error.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.2.3
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Uname: Linux 3.2.0-26-generic-pae i686
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
Date: Fri Jun 29 22:00:19 2012
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SoftwareCenterLog:
 2012-06-29 22:00:04,202 - softwarecenter.db.database - INFO - reopen() database
 2012-06-29 22:00:04,203 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
 2012-06-29 22:00:41,676 - softwarecenter.backend.recagent - INFO - Submitting recommendations profile to the server
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

[Gary Lasker (gary-lasker)]

Hiya GrouchyGaijin, and thanks for your report. I tried to reproduce your issue and cannot. Could you please retry and see if it works for you now? Very occasionally we may have a brief outage in the reviews server, or there could just have been a temporary Internet connectivity issue. If the problem is persisting, please let us know and we can investigate further.

Many thanks for your help!

[GrouchyGaijin (1pt1nq88tv-w3bd-8aho930n7s)]

Thank you for the reply.

The problem persists.
Here is a link to a screen shot showing the failed update due to an unknown problem.

https://dl.dropbox.com/u/23115609/Screenshot%20from%202012-06-30%2013%3A09%3A55.png

[Gary Lasker (gary-lasker)]

Hi agai, and thanks for your reply and the added screenshot. So that we can try to gather more information to help us to debug this issue, could you please try running Software Center in debug mode from a terminal window as follows:

  $ software-center --debug 2> /tmp/software-center-debug.log

Then follow the steps to reproduce the issue, and then attach the file /tmp/software-center-debug.log to this bug report.

Thanks again! Your help is much appreciated!

[GrouchyGaijin (1pt1nq88tv-w3bd-8aho930n7s)]

I ran the software center from the terminal and had the same error.
I'm attaching a copy of the log.

Thank you

[Launchpad Janitor (janitor)]

[Expired for software-center (Ubuntu) because there has been no activity for 60 days.]