Empathy google chat disconnects every 5-10 minutes.

Bug #1018266 reported by jatoo
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Seems to happen on some networks but not others. Doesn't seem to happen in the Gmail web interface.

EDIT: but it does happen in Pidgin, too.

Happy to provide any further info.

Description: Ubuntu 12.04 LTS

empathy:
  Installed: 3.4.2-0ubuntu1
  Candidate: 3.4.2-0ubuntu1
  Version table:
 *** 3.4.2-0ubuntu1 0
        500 http://mirror.aarnet.edu.au/pub/ubuntu/archive/ precise-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.4.1-0ubuntu1 0
        500 http://mirror.aarnet.edu.au/pub/ubuntu/archive/ precise/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
Uname: Linux 3.2.0-25-generic x86_64
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
Date: Wed Jun 27 16:27:43 2012
ExecutablePath: /usr/bin/empathy
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
jatoo (wainwright-alex) wrote :
jatoo (wainwright-alex)
description: updated
Revision history for this message
Bilal Shahid (s9iper1) wrote :

thanks for the bug report
please attach the mission control log file with the bug report
you can get it from help debug menu.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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