Desktop 12.04 Crashes on HP nc6320 Laptop Install

Bug #1017538 reported by cyannella
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have tried installing ubuntu and xubuntu on my HP nc6320 laptop and
the install crashes each time when the hard drive is formatting and
the map of the word pops up to pick a time zone.
I want to install this product and need your help or update.
I'm installing from a USB Pen drive.
Was configured with the Universal USB Installer Utility.

Sorry Ubuntu 12.04 has experienced an internal error.

ExectablePath
/usr/lib/ubiquity/ubiquity

Package
ubiquity 2.10.16

ProblemType
Crash

Title
ubiquity crashed with ValueError in raw_decode(): No JSON object could be decoded

ApportVersion
2.0.1-0ubuntu5

Architecture
i386

CasperVersion
1.3.15

Date
Mon Jun 25 10:35:57 2012

DistroRElease
ubuntu 12.04

Tags: bot-comment
Revision history for this message
cyannella (yannella) wrote :

Tried the 12.04 Alternate install as suggested by others.
Will not see the laptops sata hard drive to install it to.

v11.10 Desktop installs fine with no issues.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1017538/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → ubiquity (Ubuntu)
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