error messages are not user-friendly

[Marcos Mendez]

Most of the errors are basically just stack traces and do not give the user a clear idea what happened. The same errors sent thru xml-rpc are the error people can get thru the use of the web ui.

[Jignesh Rathod(OpenERP) (jir-openerp)]

Hello Marcos Mendez ,

Would you please provide a detail information and
also provide what's the better solution as per your
opinion.

Thank you!

[Marcos Mendez (marcos-hr7)]

The error in the attachment is due to the user has no rights to Multicompany in the "user configuration"
Commodities Grouping. Please see attachment.

[Marcos Mendez (marcos-hr7)]

Possible solutions:

Configuration setting to disable stack traces from errors - users should not see that.

Provide mechanism for the user to forward the error to the admin, maybe send an email, so that it may be investigated further. This could also be used to create meaningful bug reports for you.

Modules/Addons should trap exceptions and provide meaningful errors to the user, perhaps even attempt to find out what happened? - e.g. if the user doesn't have permission to do something, say so in a simple mannner. if the query failed because of some field missing, perhaps some required addon/module was not installed, etc. Not just stack traces!

[Jignesh Rathod(OpenERP) (jir-openerp)]

Hello ,

Thanks for your nice explanation and screen-shot.

Its good improvement and we have to implement it, but currently Our RD team are focus on latest version and it's issue are currently out of scope. So we will consider this as a feature roadmaps.

That's why I am making this as wishlist.

Thank you!