firefox and thunderbird don't show dropdown menu after upgrading

Bug #1016033 reported by tambosco riccardo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After upgrades reported below, both thunderbird and firefox present some problems involving dropdown menu but only when they are run by the launcher in desktop sidebar. If I run them by terminal or if I create a new icon-launcher for both programs they don't show any problem; when I put the brand-new launcher icon on the sidebar it opens fully functional programs but after a reboot the bug is there again. However the launchers that are away from sidebar opens properly working versions of thunderbird and firefox and also terminal command does it. I noticed same problem on two different machine running both ubuntu 11.04.

An example of type of problems that I notice is that firefox doesn't show suggestions of the awesome bar that normally appear in a dropdown menu.

Upgrades probably involved are:

 thunderbird-globalmenu:i386 (12.0.1+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), thunderbird:i386 (12.0.1+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-globalmenu:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), flashplugin-installer:i386 (11.2.202.235ubuntu0.11.04.1, 11.2.202.236ubuntu0.11.04.1), firefox-gnome-support:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-locale-en:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-locale-it:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-branding:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1)

I hope to have reported all information that are necessary and to have made myself clear.
Thank you for your attention.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1016033/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Adrian Perez (apere125)
affects: ubuntu → firefox (Ubuntu)
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Adrian,
Thank you for submitting this bug and reporting a problem with Firefox and Thunderbird.

You made this bug report in 2012 and there have been several versions of Ubuntu, Firefox and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 1016033

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu, Firefox and Thunderbird better.

G

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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