Cannot print from adobe flash

Bug #1015931 reported by Luigi Bitonti
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
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Bug Description

After installing pdf-cups in Ubuntu 12.04 I cannot print to pdf from Adobe Flash. The printer works perfectly for Mozilla Firefox but silently fails for flash. This happens trying to print from flash using the right-click context menu, but also programmatically (i.e. PrintJob AS class).
This happens on my machine with 4 different versions of the Flash plugin. Specifically: 10.3, 11.2, 11.3 from the Adobe website and 11.2 as redistributed by Ubuntu.

Without enabling debug logging in Cups there is no trace of any printing activity. After enabling debug logging I get the following output in /var/cups/error_log (but still no trace of a print job):

-------------------------------------------
I [20/Jun/2012:16:06:46 +0100] Remote access is disabled.
D [20/Jun/2012:16:06:46 +0100] Added auto ServerAlias nvod
I [20/Jun/2012:16:06:46 +0100] Loaded configuration file "/etc/cups/cupsd.conf"
I [20/Jun/2012:16:06:46 +0100] Using default TempDir of /var/spool/cups/tmp...
I [20/Jun/2012:16:06:46 +0100] Configured for up to 100 clients.
I [20/Jun/2012:16:06:46 +0100] Allowing up to 100 client connections per host.
I [20/Jun/2012:16:06:46 +0100] Using policy "default" as the default.
D [20/Jun/2012:16:06:46 +0100] load_ppd: Loading /var/cache/cups/PDF.data...
D [20/Jun/2012:16:06:46 +0100] Calling DeleteDevice(cups-PDF)
D [20/Jun/2012:16:06:46 +0100] failed to DeleteDevice: org.freedesktop.DBus.Error.InvalidArgs:Type of message, `(s)', does not match expected type `(o)'
D [20/Jun/2012:16:06:46 +0100] Using profile id of PDF-Gray..
D [20/Jun/2012:16:06:46 +0100] Calling CreateProfile(PDF-Gray..,temp)
W [20/Jun/2012:16:06:46 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'PDF-Gray..' already exists
D [20/Jun/2012:16:06:46 +0100] Using profile id of PDF-RGB..
D [20/Jun/2012:16:06:46 +0100] Calling CreateProfile(PDF-RGB..,temp)
W [20/Jun/2012:16:06:46 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'PDF-RGB..' already exists
I [20/Jun/2012:16:06:46 +0100] Registering ICC color profiles for "PDF"
D [20/Jun/2012:16:06:46 +0100] Calling CreateDevice(cups-PDF,temp)
W [20/Jun/2012:16:06:46 +0100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-PDF' already exists
D [20/Jun/2012:16:06:46 +0100] cupsdRegisterPrinter(p=0xb87fab70(PDF))
D [20/Jun/2012:16:06:46 +0100] cupsdMarkDirty(P-----)
D [20/Jun/2012:16:06:46 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Not busy"
D [20/Jun/2012:16:06:46 +0100] load_ppd: Loading /etc/cups/ppd/printer.ppd...
D [20/Jun/2012:16:06:46 +0100] Calling DeleteDevice(cups-printer)
D [20/Jun/2012:16:06:46 +0100] failed to DeleteDevice: org.freedesktop.DBus.Error.InvalidArgs:Type of message, `(s)', does not match expected type `(o)'
D [20/Jun/2012:16:06:46 +0100] cannot open /etc/cups/ppd/printer.ppd
D [20/Jun/2012:16:06:46 +0100] cupsdRegisterPrinter(p=0xb8830238(printer))
D [20/Jun/2012:16:06:46 +0100] cupsdMarkDirty(---p--)
D [20/Jun/2012:16:06:46 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"
I [20/Jun/2012:16:06:46 +0100] Partial reload complete.
I [20/Jun/2012:16:06:46 +0100] Listening to [v1.::1]:631 on fd 9...
I [20/Jun/2012:16:06:46 +0100] Listening to 127.0.0.1:631 on fd 10...
I [20/Jun/2012:16:06:46 +0100] Listening to /var/run/cups/cups.sock:631 on fd 11...
I [20/Jun/2012:16:06:46 +0100] Resuming new connection processing...
D [20/Jun/2012:16:06:46 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"
D [20/Jun/2012:16:06:46 +0100] Discarding unused server-restarted event...
D [20/Jun/2012:16:06:47 +0100] Report: clients=0
D [20/Jun/2012:16:06:47 +0100] Report: jobs=9
D [20/Jun/2012:16:06:47 +0100] Report: jobs-active=0
D [20/Jun/2012:16:06:47 +0100] Report: printers=2
D [20/Jun/2012:16:06:47 +0100] Report: printers-implicit=0
D [20/Jun/2012:16:06:47 +0100] Report: stringpool-string-count=1376
D [20/Jun/2012:16:06:47 +0100] Report: stringpool-alloc-bytes=10528
D [20/Jun/2012:16:06:47 +0100] Report: stringpool-total-bytes=25864
D [20/Jun/2012:21:16:06 +0100] cupsdAcceptClient: 14 from localhost (Domain)
D [20/Jun/2012:21:16:06 +0100] cupsdReadClient: 14 POST / HTTP/1.1
D [20/Jun/2012:21:16:06 +0100] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [20/Jun/2012:21:16:06 +0100] cupsdAuthorize: No authentication data provided.
D [20/Jun/2012:21:16:06 +0100] cupsdReadClient: 14 1.1 Get-Printer-Attributes 1
D [20/Jun/2012:21:16:06 +0100] Get-Printer-Attributes ipp://localhost/printers/PDF
D [20/Jun/2012:21:16:06 +0100] Returning IPP successful-ok for Get-Printer-Attributes (ipp://localhost/printers/PDF) from localhost
D [20/Jun/2012:21:16:06 +0100] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
-------------------------------------------

I've also run an strace on the Flash plugin to find out more about the failure. This is the "problem part" of the output:

-------------------------------------------
pipe([18, 19]) = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, chil
d_tidptr=0xb4780928) = 2303
close(18) = 0
write(19, "%!PS-Adobe-3.0\n%%BoundingBox: 0 0 612 792\n", 42) = -1 EPIPE (Broken
 pipe)
--- SIGPIPE (Broken pipe) @ 0 (0) ---
close(18) = -1 EBADF (Bad file descriptor)
close(19) = 0
-------------------------------------------

The failure does not always happen when the PS header is written as in this case, sometimes it happens at the 2nd or 3rd write call.

I have tried 2 different versions of Cups with the same results:
- The current Ubuntu 12.04 one (1.5.3-0ubuntu1 I believe)
- The updated one from: https://launchpad.net/~till-kamppeter/+archive/ppa (1.5.3-0ubuntu2~ppa9)

I have not tried any other printers apart from cups-pdf, but since the job seems to never really make it to the print queue (the problem happens earlier), my feeling is that they would all fail.

Revision history for this message
Luigi Bitonti (uknadors) wrote :

Just to make sure I tested everything using a different printer, an HP 3055 (network printer). Same results. I can print from Firefox, but printing from Adobe Flash does not work.

Revision history for this message
Luigi Bitonti (uknadors) wrote :

I honestly don't think this bug is a duplicate of #598940. There is no file created in my case, which is completely different from creating huge files that fill up the filesystem space and take a very long time to print.

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