No sound at all

Bug #1014622 reported by John Berkhout
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Noticed today that getting new mail did not result in playing a sound. Did a check, but it seems that sound is completely dead.
Did try to install the newest alsa drivers. Added the PPA, did the update.Installation failed. Sytem reported that there was no package for 'linux-alsa-driver-modules-3.2.0-25-generic-pae'

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
Uname: Linux 3.2.0-25-generic-pae i686
NonfreeKernelModules: nvidia wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: johnb 1720 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdd000000 irq 48'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:111d7603,103c3629,00100202 HDA:10de0003,10de0101,00100000'
   Controls : 27
   Simple ctrls : 14
CurrentDmesg: [ 51.984019] eth2: no IPv6 routers present
Date: Mon Jun 18 13:54:33 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Ingebouwde audio - HDA Intel
Symptom_DevicesInUse:
 1720/dev/snd/controlC0: johnb F.... pulseaudio
 AND
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Pavilion dv6 Notebook PC, IDT 92HD75B3X5, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3629
dmi.board.vendor: Quanta
dmi.board.version: 18.0B
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd11/14/2008:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvrF.02:rvnQuanta:rn3629:rvr18.0B:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: F.02
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
John Berkhout (jfberkhout) wrote :
Revision history for this message
John Berkhout (jfberkhout) wrote :

Version 11.10 (on an other partition): sound works ok.
So probably a system update during the last couple of days broke it.

Revision history for this message
John Berkhout (jfberkhout) wrote :

Followed the two sound troubleshooting guides on http://ubuntuforums.org/showthread.php?t=1885240 without results.
Alsamixer settings are identical between 11.10 and 12.04.

Other actions:
- booted from live CD 12.04 -> sound ok
- did a fresh install of 12.04 -> no sound

does someone has a clue?

Revision history for this message
John Berkhout (jfberkhout) wrote :

Problem solved by http://askubuntu.com/questions/153602/ubuntu-12-04-sound-only-comes-in-headphones-doesnt-come-in-inbuilt-speakers-h

"This seems to be a recent issue as I have this problem also in my HP Pavilion dv61355dx. The following is only a temporary fix to put sound on the in-built speakers but will not send audio to the headphones (at least in my case).

sudo gedit /etc/modprobe.d/alsa-base.conf

Make sure to back up the document before modifyng it and add the next line at the bottom of the document:

 options snd-hda-intel model=dell-m4-3 enable_msi=1"

This indeed solved the issue.

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