Screenshot is not saved in ~/Pictures, despite reported upstream GNOME behaviour.

[Jonathan Melven]

My system is running gnome-fallback, which is Gnome Classic with Compiz disabled (runs metacity), available from the package 'gnome-session-fallback' or 'gnome-panel'.

It is my understanding that GNOME has changed the behaviour of the screenshot utility upstream to save the file to ~/Pictures without any notification when PrintScreen or <alt>+PrintScreen is pressed. This is not my issue. There is no screenshot saved in this directory at all. No error reported when invoked from Terminal, it simply does not take a screenshot at all.

Please see attached debugging information generated from ubuntu-bug, and feel free to reply for further information. I've provided a summary here:

Ubuntu 12.04 LTS Linux 3.2.0-24-generic
All software should be up to date from Ubuntu repositories.

apt-cache policy:
gnome-screenshot:
  Installed: 3.4.1-0ubuntu1
  Candidate: 3.4.1-0ubuntu1
  Version table:
 *** 3.4.1-0ubuntu1 0
        500 mirror://mirrors.ubuntu.com/mirrors.txt/ precise/main amd64 Packages
        500 http://archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gnome-screenshot 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
Date: Wed Jun 13 22:20:58 2012
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
SourcePackage: gnome-screenshot
UpgradeStatus: Upgraded to precise on 2012-06-06 (7 days ago)

[Jonathan Melven (jmelven1)]

No update on this? Can I get some kind of response from developers please?

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[bowser (bwbernard-wong1)]

Same problem using Unity. I press PrtSc, see a flash and hear a shutter sound but no screenshot is saved in ~/Pictures. However if I take the screenshot with the terminal or using the gnome-screenhot GUI then a dialogue box does appear and I can choose the location to save the screenshot.

According to this bug report a fix has been released for the no dialogue box issue, but where is the fix? I see neither a dialogue box nor the screenshot. https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/927952

[bowser (bwbernard-wong1)]

Never mind. Turned out my problem was that I have installed shutter at one point, even after removing it the keybinding persists. Here is the solution in case anyone encounters the same problem. http://askubuntu.com/questions/30701/keyboard-shortcuts-not-working-after-removing-shutter/42435#42435

Now everything works. Don't know if OP is having the same problem.