firefox freezes

Bug #1011926 reported by murtyvonna@gmail.com
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

It freezes very freqently

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 13.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: murtyvonna 2096 F.... pulseaudio
 /dev/snd/controlC0: murtyvonna 2096 F.... pulseaudio
BrokenPermissions:
 Cache.Trash1539822225 (0755, wrong owner)
 Cache.Trash1539822225/_CACHE_001_ (0600, wrong owner)
 Cache.Trash1539822225/_CACHE_002_ (0600, wrong owner)
 Cache.Trash1539822225/_CACHE_003_ (0600, wrong owner)
 Cache.Trash1539822225/_CACHE_MAP_ (0600, wrong owner)
BuildID: 20120601173917
CRDA:
 country IN:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20)
  (5250 - 5330 @ 40), (N/A, 20), DFS
  (5735 - 5835 @ 40), (N/A, 20)
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdfcf8000 irq 42'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,10438249,00100002'
   Controls : 36
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-3, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0825'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 5632
   Mono: Capture 1006 [18%] [11.92dB] [on]
Channel: release
Date: Tue Jun 12 08:27:06 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.6 metric 2
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=13.0/20120601173917 (In use)
RelatedPackageVersions:
 kopete 4:4.8.3-0ubuntu0.1
 gnome-shell 3.4.1-0ubuntu2
 djview-plugin 4.9-1
 rhythmbox-mozilla 2.96-0ubuntu4
 totem-mozilla 3.0.1-0ubuntu21
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0413
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5GC-MX/1333
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: Rev 1.xx
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0413:bd03/13/2009:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5GC-MX/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
dmi.product.name: System Product Name
dmi.product.version: Rev 1.xx
dmi.sys.vendor: System manufacturer

Revision history for this message
murtyvonna@gmail.com (murtyvonna-gmail) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
murtyvonna@gmail.com (murtyvonna-gmail) wrote :

I am having problem with firefox since long even with earlier version. It used to be very fast and good. Improvements killed the love for this browser.

Revision history for this message
Alessandro Losavio (alo21) wrote :

Thanks for taking the time to report this bug and comment on it. However, I've noticed that this bug has been Confirmed although there is not clear indication as to how to recreate this bug [ or version of software affected ]. Subsequently, I'm setting its status to Incomplete until that information is provided. You can learn more about bug statuses at http://wiki.ubuntu.com/Bugs/Status. Thanks for taking the time to make Ubuntu better!

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
murtyvonna@gmail.com (murtyvonna-gmail) wrote :

Will you kindly guide me to what additional tests and data to be furnished?

Revision history for this message
Alessandro Losavio (alo21) wrote :

Could kindly describe how to reproduce this bug, please? In this way the developer know how to fix it

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Thanks, but please read through the bug reporting guidelines (https://wiki.ubuntu.com/MozillaTeam/Bugs) which explain how to report this type of problem. In the meantime, I'm going to close this due to a lack of information. Feel free to reopen it if you can provide the required information

Changed in firefox (Ubuntu):
status: Incomplete → Invalid
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