HP1102w

[David Oxland]

HPLIP reinstalled after the printer program had been working and then failed to print with hp backend error.
printer identified but does not print .
shows test page going to the printer, then job completed.
 HPLIP should identify the printer and make it usable.
Don't know where to turn next
 Ubuntu Landscape (Alex Moldovan) aware for about 4 weeks but no help yet.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: hplip 3.12.2-1ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
CurrentDmesg:
 [ 24.135895] ATL1E 0000:02:00.0: eth0: NIC Link is Up <100 Mbps Full Duplex>
 [ 35.440006] eth0: no IPv6 routers present
Date: Sun Jun 10 15:50:25 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Lpstat: device for HP_LaserJet_Professional_P1102w: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q93422TSI1c
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, hpcups 3.12.2, requires proprietary plugin
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=fdf67e24-a5ff-4fe7-90e1-934fac89eb42 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0210
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q PRO TURBO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0210:bd02/20/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[gf (gf-interlinks-deactivatedaccount)]

Hello David,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

[David Oxland (doxland)]

I can confirm that this is no longer a problem and that we can close the ticket?

On 2018-09-03 11:37 AM, gf wrote:
> Hello David,
> Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.
>
> Could you confirm that this is no longer a problem and that we can close the ticket?
> If it is still a problem, are you still interested in finding a solution to this bug?
> If you are, could you let us know, and in the current version, run the following (only once):
> apport-collect BUGNUMBER
> and upload the updated logs and and any other logs that are relevant for this particular issue.
>
> Thank you again for helping make Ubuntu better.
> G
> [Ubuntu Bug Squad volunteer triager]
>
> ** Changed in: hplip (Ubuntu)
> Status: New => Incomplete
>

--
David Oxland
8857 Haro Park Terrace
N. Saanich B.C.
V8L 3Z3
Canada

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, David. I will close the report now.
Have a great day!
:)
G
(hello B.C.! I am in Ontario!)

Closed per reporter’s feedback.