Error connecting to account manager in empathy

[Blair Chasteen]

After disabling / removing an account in empathy it gives me the error that it cannot connect to the Telepathy account manager on next login. See picture attached
Logging out and back on makes it recreate / re-enable the account without consent and works fine after.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
Uname: Linux 3.2.0-25-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu9
Architecture: i386
CheckboxSubmission: a8e76548fbc60a2f5426ec4a1cb70fc9
CheckboxSystem: c541d13ea4f205f2fd751f76ed21105b
Date: Sat Jun 9 18:38:58 2012
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to precise on 2012-01-14 (147 days ago)

[Bilal Shahid (s9iper1)]

thanks for the bug report
please attach the mission control log file with the bug report.
you can get it from help debug menu

[Blair Chasteen (darkstormyrain)]

Added mission control log.

[Matthew Gregg (mcg)]

This happens to me somewhat frequently. I have to kill all Empathy and Telepathy tasks then restart Empathy to correct the issue.

[Brian Curtis (bcurtiswx)]

Empathy is up to 3.4.2.3 in -proposed. Enable that repository temporarily and upgrade empathy and see if you still have the same issue. Then get new mission control logs and we can move from there.

[Blair Chasteen (darkstormyrain)]

I have proposed enabled on 2 of my 3 test machines and I let cron handle my updates a few times a day on each so it should.. I didnt see it on my laptop only libmutter and checked my logs so maybe it hasnt hit everywhere yet so I grabbed it off of bazzar and sent it to both machines I have proposed enabled on. I already have the build dependencies for a lot of the software I use so compiling it no prob..

Now when I looked at my laptop it said darkrain@Rain:/etc/apt$ dpkg -l |grep empathy
ii empathy 3.6.0.3-0ubuntu1 amd64 GNOME multi-protocol chat and call client
ii empathy-common 3.6.0.3-0ubuntu1 all GNOME multi-protocol chat and call client (common files)
ii nautilus-sendto-empathy 3.6.0.3-0ubuntu1 amd64 GNOME multi-protocol chat and call client (nautilus-sendto plugin)

Is 3.6.0.3 a different branch? Not sure so I compiled it with --prefix=/opt/empathy-3.4.2.3 so I could have a copy of this version along side of the one already installed.

Now I have a question. For some reason my debug symbols (empathy-dbgsym) I had before 3.6.0.3 was installed got removed from my system and I had to get to install empathy-dbg instead. Is that other set incompatible with the latest normal release?

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[Brian Curtis (bcurtiswx)]

The original report was for the empathy in Precise. If you are using quantal do you still experience this issue?

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]