0557:1808 Aten CM0264 KVM misdetected as CD-ROM
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Aten CM0264 KVM misbehaves with Ubuntu: it is apparently misdetected as CD-ROM, causing long delays and all kinds of strange errors, making the KVM all but unusable. (Disconnecting USB cable from it temporarily during boot acts as a workaround, albeit a very inconvenient one.)
This happens with 64-bit 10.04 and 12.04 at least (others not tested).
WORKAROUND: sed '1i\
> SUBSYSTEM=="block", ATTRS{vendor}
sed '1i\
SUBSYSTEM=="block", ATTRS{vendor}
After those at least "udevadm test /dev/sr1" finishes quickly.
lsusb -v output below. Note in particular 0557:1808 is detected as "mass storage":
Bus 002 Device 010: ID 0557:8021 ATEN International Co., Ltd
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 8
idVendor 0x0557 ATEN International Co., Ltd
idProduct 0x8021
bcdDevice 1.00
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 255
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 4
wHubCharacter
Per-port power switching
Per-port overcurrent protection
bPwrOn2PwrGood 50 * 2 milli seconds
bHubContrCurrent 100 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0x1e
Hub Port Status:
Port 1: 0000.0303 lowspeed power enable connect
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Device Status: 0x0001
Self Powered
Bus 002 Device 011: ID 0557:1808 ATEN International Co., Ltd
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0557 ATEN International Co., Ltd
idProduct 0x1808
bcdDevice 3.10
iManufacturer 1 ATEN
iProduct 2 USB-VNC
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 82
bNumInterfaces 3
bConfigurat
iConfiguration 0
bmAttributes 0x40
(Missing must-be-set bit!)
Self Powered
MaxPower 32mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 2 USB-VNC
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 0
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 0
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 3 Kb
HID Device Descriptor:
bLength 9
bcdHID 1.10
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 5
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 4 Ms
HID Device Descriptor:
bLength 9
bcdHID 1.10
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 4
Device Status: 0x0002
(Bus Powered)
Remote Wakeup Enabled
Bus 002 Device 012: ID 0557:2213 ATEN International Co., Ltd CS682 2-Port USB 2.0 DVI KVM Switch
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0557 ATEN International Co., Ltd
idProduct 0x2213 CS682 2-Port USB 2.0 DVI KVM Switch
bcdDevice 1.00
iManufacturer 1 ATEN
iProduct 2 CM0264 V1.0.097
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 59
bNumInterfaces 2
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 4 Kb
HID Device Descriptor:
bLength 9
bcdHID 1.00
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
HID Device Descriptor:
bLength 9
bcdHID 1.00
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 5
Device Status: 0x0002
(Bus Powered)
Remote Wakeup Enabled
Here's a sample from dmesg:
[ 227.479060] usb 1-1.5: new high speed USB device using ehci_hcd and address
[ 227.589410] usb 1-1.5: configuration #1 chosen from 1 choice
[ 227.590036] hub 1-1.5:1.0: 4 ports detected
[ 227.869096] usb 1-1.5.1: new full speed USB device using ehci_hcd and address
[ 227.980093] usb 1-1.5.1: configuration #1 chosen from 1 choice
[ 227.980368] hub 1-1.5.1:1.0: USB hub foun
[ 227.980550] hub 1-1.5.1:1.0: 4 ports detecte
[ 228.059115] usb 1-1.5.2: new high speed USB device using ehci_hcd and address
[ 228.190704] usb 1-1.5.2: configuration #1 chosen from 1 choice
[ 228.192398] input: ATEN USB-VNC as /devices/
[ 228.192524] generic-usb 0003:0557:
[ 228.195121] input: ATEN USB-VNC as /devices/
[ 228.195302] generic-usb 0003:0557:
[ 228.205638] Initializing USB Mass Storage driver...
[ 228.205812] scsi7 : SCSI emulation for USB Mass Storage devices
[ 228.205969] usb-storage: device found at
[ 228.205974] usb-storage: waiting for device to settle before scanning
[ 228.206008] usbcore: registered new interface driver usb-storage
[ 228.206013] USB Mass Storage support registered.
[ 228.289137] usb 1-1.5.1.1: new low speed USB device using ehci_hcd and address 8
[ 228.433270] usb 1-1.5.1.1: configuration #1 chosen from 1 choice
[ 228.447450] input: ATEN CM0264 V1.0.097 as /devices/
[ 228.447626] generic-usb 0003:0557:
[ 228.461458] input: ATEN CM0264 V1.0.097 as /devices/
[ 228.461631] generic-usb 0003:0557:
[ 233.199920] usb-storage: device scan complet
[ 233.200623] scsi 7:0:0:0: CD-ROM ATEN Mass Storage 0001 PQ: 0 ANSI: 0
[ 233.202871] sr0: scsi3-mmc drive: 0x/40x cd/rw xa/form2 cdda tray
[ 233.202878] Uniform CD-ROM driver Revision: 3.20
[ 233.203060] sr 7:0:0:0: Attached scsi CD-ROM sr0
[ 233.203232] sr 7:0:0:0: Attached scsi generic sg6 type 5
[ 233.289754] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 233.489774] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 233.689792] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 233.889825] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 234.089825] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 234.289850] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 234.489877] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 234.689890] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 265.223500] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 296.237135] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 327.230904] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 358.234583] usb 1-1.5.2: reset high speed USB device using ehci_hcd and address 7
[ 358.366069] sr 7:0:0:0: [sr0] Unhandled error code
[ 358.366073] sr 7:0:0:0: [sr0] Result: hostbyte=DID_ABORT driverbyte=DRIVER_
[ 358.366078] sr 7:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 00 00 00 02 0
[ 358.366088] end_request: I/O error, dev sr0, sector 0
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xfe520000 irq 51'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0892,
Controls : 49
Simple ctrls : 20
CurrentDmesg:
Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
dmesg: write failed: Broken pipe
DistroRelease: Ubuntu 12.04
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RfKill:
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
dmi.bios.date: 05/23/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.
dmi.board.
dmi.board.name: DH67CF
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10215-206
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCor
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
summary: |
- Aten CM0264 KVM misdetected as CD-ROM + 0557:1808 Aten CM0264 KVM misdetected as CD-ROM |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1010600
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.