Thunderbird freezes when Internet is disable.

[Martin Constantino–Bodin]

Hi,

I’ve openned Thunderbird since I was on a “free-wifi” connection unset: each connection to the Internet were redirected to a page asking to type a login/password of the Internet service provider. Thunderbird was trying to connect to each of my account and of course got no correct response. I guess a normal behavior would have been to switch to “offline-mode”, but Thunderbird did not really response (it update the screen when I move it, but I could do anything with the interface — even make it switch to offline mode!).
I’ve thus disable the Internet. Thunderbird just froze.

I do not know what did happens, but when I killed Thunderbird (after Apport collected informations), enable Internet *and* give my login/password to the Internet service provider, then start Thunderbird, it works well.

It seems that there are some problem left with such connections.

Hoping that can help.
Martin.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 12.0.1+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
Uname: Linux 3.2.0-25-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martin 2130 F.... pulseaudio
BuildID: 20120430060637
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4600000 irq 48'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:10ec0662,15580806,00100101 HDA:10de0003,10de0101,00100000'
   Controls : 29
   Simple ctrls : 14
Channel: release
CheckboxSubmission: 01a18e0a74cbde3d34a62f62830ed079
CheckboxSystem: f134069bba098730d27f59b402920826
Date: Fri Jun 1 22:25:34 2012
ExecutablePath: /usr/lib/thunderbird/thunderbird-bin
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 Messaging Menu and Unity Launcher integration - <email address hidden>, Version=0.9.3, minVersion=3.3a1pre, maxVersion=12.0a1, Location=app-global, Type=extension, Active=Yes
 EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:

Profiles: Profile0 (Default) - LastVersion=12.0.1/20120430060637 (Running)
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: yes
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-05-07 (25 days ago)
dmi.bios.date: 05/27/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.02.23
dmi.board.asset.tag: Tag 12345
dmi.board.name: M740TU(N)/M760TU(N)/W7X0TUN
dmi.board.vendor: CLEVO Co.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.02.23:bd05/27/2009:svnCLEVOCO.:pnM740TU(N)/M760TU(N)/W7X0TUN:pvrNotApplicable:rvnCLEVOCo.:rnM740TU(N)/M760TU(N)/W7X0TUN:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: M740TU(N)/M760TU(N)/W7X0TUN
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.

[Chris Coulson (chrisccoulson)]

Huh? Why did you report an Evolution issue against Thunderbird? They are actually different mail clients.....

[Martin Constantino–Bodin (martin-bodin)]

Oups!
I’m really sorry, I switched from one to the other not so long ago and I didn’t realized it was Thunderbird and not Evolution I was using…
This bug is about Thunderbird, yes (Launchpad redirected me well by the way).
Sorry about the confusion, I’m correcting my post.
Martin.

[Martin Constantino–Bodin (martin-bodin)]

(I’m correcting my mess, sorry about the confusion…)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

Do you still see a problem related to the one that you reported in a currently supported version of Ubuntu? Please let us know if you do and in which version of Ubuntu otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]