Printer connected via USB 3.0 port does not function properly
Bug #1005520 reported by
Jeff Lane
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Invalid
|
Medium
|
Unassigned | ||
Bug Description
NOTE: This came in via answers.launchpad. At this time, I'm not sure if this is a kernel problem with USB 3.0 or a cups problem, or a combination of the two. The user submitted info is below:
Ubuntu 12.04 64-bits: CUPS on USB 3.0 port connected printer fails after first print. Next print does not give error but does not print. Cancelling job and sending again works.
Scanner of multifunction printer does not work when connected to USB 3.0 port. It works when connected to USB 2.0 port.
| affects: | ubuntu-certification → linux |
| affects: | linux → linux (Ubuntu) |
Revision history for this message
| Brad Figg (brad-figg) wrote Missing required logs. | #1 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| Changed in linux (Ubuntu): | |
| importance: | Undecided → Medium |
Revision history for this message
| Launchpad Janitor (janitor) wrote | #2 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Expired |
Revision history for this message
| Jeff Lane (bladernr) wrote | #3 |
| Changed in linux (Ubuntu): | |
| status: | Expired → Invalid |
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This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1005520
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.