Empathy aim can't connect

Bug #1003301 reported by crimminalhaze@gmail.com
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Undecided
Unassigned
telepathy-haze (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I can't even connect with aim in Empathy I have tried varied options as far as making sure the username and password is right and looking thrue the boards for different advanced options

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Wed May 23 04:41:56 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
crimminalhaze@gmail.com (crimminalhaze) wrote :
Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Thanks for your bug report and helping to make Ubuntu better. Since this is a connection issue with the haze protocol (for AIM) then this bug will be changed to telepathy-haze.

-Please provide steps you take to reproduce this issue on your machine
-Please use help-Debug and on the top left menu select Haze (AIM) and then click save and add that to this report as an attachment. NOTE: You should try to connect before sending the logs so we have that debug information.

Changed in empathy (Ubuntu):
status: New → Incomplete
Changed in telepathy-haze (Ubuntu):
status: New → Incomplete
Changed in empathy (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Alexis Kauffmann (leh-gehspace) wrote :

Same problem here. I will try to follow the steps proposed to the first user.

"-Please provide steps you take to reproduce this issue on your machine"

Open empathy, add an AIM account, username, password. Then empathy endlessely tries to connect to AIM with no success. Tried to disable/enable TLS/SSL, no help.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for telepathy-haze (Ubuntu) because there has been no activity for 60 days.]

Changed in telepathy-haze (Ubuntu):
status: Incomplete → Expired
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