[Lenovo IdeaCentre B320] All my USB devices randomly stop responding

[John Anderson]

This is in the dmesg/kern.log right after they all disappear:

May 21 13:45:23 booth01 kernel: [157901.125687] ehci_hcd 0000:00:1d.0: fatal error
May 21 13:45:23 booth01 kernel: [157901.129569] ehci_hcd 0000:00:1d.0: HC died; cleaning up
May 21 13:45:23 booth01 kernel: [157901.132414] ehci_hcd 0000:00:1d.0: force halt; handshake ffffc9000064a024 00004000 00004000 -> -110
May 21 13:45:23 booth01 kernel: [157901.132417] ehci_hcd 0000:00:1d.0: HC died; cleaning up
May 21 13:45:23 booth01 kernel: [157901.132429] hub 2-1:1.0: hub_port_status failed (err = -108)
May 21 13:45:23 booth01 kernel: [157901.132437] usb 2-1: USB disconnect, device number 2
May 21 13:45:23 booth01 kernel: [157901.132440] usb 2-1.3: USB disconnect, device number 3
May 21 13:45:23 booth01 kernel: [157901.238681] usb 2-1.4: USB disconnect, device number 4

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.38
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 2: PCH [HDA Intel PCH], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: sontek 1979 F.... pulseaudio
 /dev/snd/controlC0: sontek 1979 F.... pulseaudio
 /dev/snd/controlC1: sontek 1979 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'U0x46d0x821'/'USB Device 0x46d:0x821 at usb-0000:00:1d.0-1.6, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0821'
   Controls : 2
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 52
   Mono: Capture 40 [77%] [-31.00dB] [on]
Card1.Amixer.info:
 Card hw:1 'Camera'/'Vimicro Co.,ltd Lenovo USB2.0 UVC Camera at usb-0000:00:1a.0-1.4, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0ac8:c412'
   Controls : 3
   Simple ctrls : 2
Card2.Amixer.info:
 Card hw:2 'PCH'/'HDA Intel PCH at 0xfe620000 irq 44'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,17aa3623,00100001'
   Controls : 17
   Simple ctrls : 9
Date: Tue May 22 13:08:13 2012
HibernationDevice: RESUME=UUID=e796afc5-f6e6-487c-8216-8b600cecbce2
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: LENOVO IdeaCentre B320
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=8b7d5bc6-1983-420e-ad59-79633c14e7e8 ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/sontek not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: rts_pstor mei
UpgradeStatus: Upgraded to precise on 2012-04-28 (23 days ago)
dmi.bios.date: 06/08/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: DXKT22AUS
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: LENOVO
dmi.board.version: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnLENOVO:bvrDXKT22AUS:bd06/08/2011:svnLENOVO:pnIdeaCentreB320:pvrLenovo:rvnLENOVO:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: IdeaCentre B320
dmi.product.version: Lenovo
dmi.sys.vendor: LENOVO

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.4kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-precise/

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Ming Lei (tom-leiming)]

The kind of bugs have been in all linux kernel for quite long time, and
the patch has been in upstream kernel now:

commit 53bd3ac3d449969f64f60156494cffbd2865ab51
Author: Alan Stern <email address hidden>
Date: Wed Jul 11 11:22:05 2012 -0400

    USB: EHCI: use hrtimer for the periodic schedule

But looks it is not backported easily to previous kernel.

I have discussed with Alan about the problem, and Alan
think the change is very large and the fix should not be
marked as -stable and backported to previous kernel.

[penalvch (penalvch)]

John Anderson, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]