[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung

Bug #1002284 reported by adam
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

[39805.130277] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling

May 21 14:35:36 ghostdog kernel: [100010.488058] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
May 21 14:35:36 ghostdog kernel: [100010.488071] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
May 21 14:35:36 ghostdog kernel: [100010.489481] [drm:i915_wait_request] *ERROR* i915_wait_request returns -11 (awaiting 2272058 at 2272030, next 2272083)
May 21 14:35:36 ghostdog kernel: [100010.490408] [drm:init_ring_common] *ERROR* render ring initialization failed ctl 00000000 head 00000000 tail 00000000 start 00000000
May 21 14:35:36 ghostdog kernel: [100010.490941] [drm] Changing LVDS panel from (+hsync, +vsync) to (-hsync, -vsync)
May 21 14:35:36 ghostdog kernel: [100010.491098] ------------[ cut here ]------------
May 21 14:35:36 ghostdog kernel: [100010.491153] WARNING: at /build/buildd/linux-3.2.0/drivers/gpu/drm/i915/intel_display.c:793 intel_enable_pipe+0x144/0x150 [i915]()
May 21 14:35:36 ghostdog kernel: [100010.491161] Hardware name: 7650DHU
May 21 14:35:36 ghostdog kernel: [100010.491165] PLL state assertion failure (expected on, current off)
May 21 14:35:36 ghostdog kernel: [100010.491170] Modules linked in: cdc_acm nls_iso8859_1 nls_cp437 vfat fat usb_storage snd_hrtimer bnep rfcomm parport_pc ppdev binfmt_misc arc4 snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi pcmcia snd_seq_midi_event snd_seq psmouse snd_timer serio_raw snd_seq_device thinkpad_acpi nvram iwl4965 iwl_legacy yenta_socket pcmcia_rsrc pcmcia_core mac80211 btusb cfg80211 mac_hid bluetooth snd i915 drm_kms_helper drm i2c_algo_bit coretemp video soundcore snd_page_alloc lp parport tg3 [last unloaded: cdc_acm]
May 21 14:35:36 ghostdog kernel: [100010.491276] Pid: 11567, comm: kworker/u:1 Tainted: G W 3.2.0-24-generic #37-Ubuntu
May 21 14:35:36 ghostdog kernel: [100010.491283] Call Trace:
May 21 14:35:36 ghostdog kernel: [100010.491302] [<c104b182>] warn_slowpath_common+0x72/0xa0
May 21 14:35:36 ghostdog kernel: [100010.491345] [<f8355744>] ? intel_enable_pipe+0x144/0x150 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491386] [<f8355744>] ? intel_enable_pipe+0x144/0x150 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491396] [<c104b253>] warn_slowpath_fmt+0x33/0x40
May 21 14:35:36 ghostdog kernel: [100010.491438] [<f8355744>] intel_enable_pipe+0x144/0x150 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491484] [<f8358988>] i9xx_crtc_mode_set+0x688/0xc60 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491518] [<f82075ec>] ? vblank_disable_and_save+0x16c/0x190 [drm]
May 21 14:35:36 ghostdog kernel: [100010.491561] [<f83522bc>] intel_crtc_mode_set+0x5c/0x90 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491581] [<f8140b72>] drm_crtc_helper_set_mode+0x2a2/0x470 [drm_kms_helper]
May 21 14:35:36 ghostdog kernel: [100010.491606] [<f8140dad>] drm_helper_resume_force_mode+0x6d/0x140 [drm_kms_helper]
May 21 14:35:36 ghostdog kernel: [100010.491639] [<f8334231>] i915_reset+0x211/0x2d0 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491672] [<f83385fe>] i915_error_work_func+0xae/0xf0 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491692] [<c10652a1>] process_one_work+0x101/0x3a0
May 21 14:35:36 ghostdog kernel: [100010.491703] [<c1577359>] ? apic_timer_interrupt+0x31/0x38
May 21 14:35:36 ghostdog kernel: [100010.491736] [<f8338550>] ? i915_driver_irq_postinstall+0x170/0x170 [i915]
May 21 14:35:36 ghostdog kernel: [100010.491746] [<c1065d64>] worker_thread+0x124/0x2d0
May 21 14:35:36 ghostdog kernel: [100010.491756] [<c1065c40>] ? manage_workers.isra.27+0x110/0x110
May 21 14:35:36 ghostdog kernel: [100010.491766] [<c1069b8d>] kthread+0x6d/0x80
May 21 14:35:36 ghostdog kernel: [100010.491774] [<c1069b20>] ? flush_kthread_worker+0x80/0x80
May 21 14:35:36 ghostdog kernel: [100010.491784] [<c157e37e>] kernel_thread_helper+0x6/0x10
May 21 14:35:36 ghostdog kernel: [100010.491791] ---[ end trace 69f94361aa03fe13 ]---

Sometimes (usually once or twice a day) the screen goes completely off and can't be turned back on. The rest of the system seems to be running normally (not 100% sure about this, since I can't see anything). Only way to restore it is hard reboot.

Not sure what triggers this, it seems quite random to me. Most of the time when this happens (not always though), is when some app that uses opengl is running.

I'm using ubuntu 12.04 with unity-2d. My graphics card is: "Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller".

bug 507504 bug 881867
---
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Tags: precise
Uname: Linux 3.2.0-24-generic i686
UpgradeStatus: Upgraded to precise on 2012-05-13 (13 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Tags: precise
Uname: Linux 3.2.0-24-generic i686
UpgradeStatus: Upgraded to precise on 2012-05-13 (15 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Tags: precise
Uname: Linux 3.2.0-24-generic i686
UpgradeStatus: Upgraded to precise on 2012-05-13 (15 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1002284/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Fabio Marconi (fabiomarconi) wrote : Re: Screen goes blank randomly while ubuntu is running

Hello
Please reproduce the bug, reboot the machine holding down Alt+Sysrq (print) then one at time r e i s u b.
Attach here, suing the button below 'Add attachment or patch' the files:
/var/log/syslog
/var/log/kern.log
/var/log/Xorg.0.log.old
~/.xsessionerrors
Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
adam (adam-ciganek) wrote :
Revision history for this message
adam (adam-ciganek) wrote :
Revision history for this message
adam (adam-ciganek) wrote :
Revision history for this message
adam (adam-ciganek) wrote :
Revision history for this message
adam (adam-ciganek) wrote :

Hey Fabio, I included the files you asked for. Hope it helps.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Adam
Please reproduce agai the bug, reboot as explained before, then run in a terminal:
apport-collect -p linux 1002284
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

summary: - Screen goes blank randomly while ubuntu is running
+ [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
description: updated
affects: ubuntu → linux (Ubuntu)
description: updated
description: updated
description: updated
description: updated
description: updated
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

reassigned because i've just seen that sysrq keys was working

affects: linux (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Adam
Sorry #8 not valid
Please run in a terminal
apport-collect-p xserver-xorg-video-intel 1002284
Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → Medium
Revision history for this message
adam (adam-ciganek) wrote : Dependencies.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello adam
sorry for the typo.
please paste this line in terminal:

apport-collect -p xserver-xorg-video-intel 1002284

and it has to attach a lot of files, if don't happens, please run

apport-collect 1002284

Sorry
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
adam (adam-ciganek) wrote :

apport information

description: updated
description: updated
Revision history for this message
adam (adam-ciganek) wrote :

apport information

Revision history for this message
adam (adam-ciganek) wrote :

Hey Fabio,

I ran the command with and without the package name, but it still sends only the Dependencies.txt file. Any ideas?

Revision history for this message
penalvch (penalvch) wrote :

adam, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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